We guide you in modernizing your regulatory agency with automated digital licensing and permitting solutions tailored to your unique needs.
Modernize and digitally transform your regulatory agency with GL Suite’s licensing and permitting software. Developed by former government regulatory agency officials, GL Suite software automates every step of your licensing process — online applications, renewals, notifications, inspections, suspensions and anything else your agency requires of a licensing system.
Handle basic tasks, such as paying fees or submitting applications and renewals entirely online.
Going paperless is environmentally and economically savvy for your agency.
Automate your processes, storing all relevant information and communication within GL Suite’s secure SaaS platform.
Applicants and agency staff benefit from GL Suite’s highly configurable, automated alerts and notifications.
Use GL Suite’s powerful reporting tools to help you visualize information and interact with reports via an integrated dashboard.
License verification websites give the public access to real-time information about license, location and license duration.
Our online user manuals, GL Suite’s Process Guides, lead your agency through your business process steps.
Support the management, review, certification and maintenance of continuing education requirements.
Store and manage board meeting information, allowing your staff to generate review materials and agendas in advance.
View upcoming meetings and all records scheduled for review.
Interfaces to and from third-party applications support data exchange between your agency and third parties.
Keep the public safe with GL Solutions’ experience in interfacing with local and federal background check vendors like the FBI.
Reduce data entry required during intake while leveraging websites to lessen public complaint paperwork.
Schedule, assign and track investigations according to your schedule while retaining all information.
Measure, assess, track and respond to organization and team objectives with GL Suite’s performance monitoring.
Interface with third-party payment processors, like PayPal, to ensure seamless online payment processing.
Government agencies and departments grapple every day with complex tasks and workflows. These often contain unintuitive steps, duplicate work and other bureaucratic hurdles, making it difficult for employees to catch every detail without missing a step.
GL Solutions offers built-in regulatory software guides that walk your staff through complicated digital processes, ensuring both experienced and new staff understand exactly what a given process requires.
Our business process guides keep your team oriented, on track and accountable.
Today’s regulatory agencies need public-facing websites available to constituents 24/7 — without the hassle and upkeep of custom design, hand coding and JavaScript.
GL Solutions enables agencies to provide websites and pages using the configuration of their GL Suite application instead. No need for complex custom code or working with outside software vendors that don’t understand the needs of agencies.
With GL Suite powering your website, your government agency gains a consistent look and feel across all websites and portals. Pages and sites can be tailored to accommodate business rule requirements within agencies and departments. And because your agency’s website is now part of your GL Suite implementation, installation time and cost are much lower.
Manual paper-based workflows, ever-growing postage costs and labor-intensive printing needs are everywhere in licensing and permitting. Applicants fill out paper forms, which your licensing and permitting agency then must process and eventually turn into a printed license that must be mailed back to the applicant.
GL Solutions provides other options to decrease paper and improve efficiency; digital licenses can be created automatically upon approval and licensees can then download those licenses themselves—including to a Digital Wallet where applicable. Each download generates a unique QR code linked back to a database displaying the applicant’s portrait and license information for verification (no PII), addressing fraud risks.
Many of the requests and queries regulatory agencies receive are frequently asked and simple to answer. Implementing a chatbot on your agency website solves some problems with no human intervention needed. Taking this workload off your staff frees them up to focus on higher level customer issues, devoting more time to areas of need.
Not every licensing or permitting issue requires an in-person visit or phone call. Many questions and concerns can be more easily worked out over chat. With the ability to receive chat requests from applicants and others, regulatory agencies can respond efficiently, resolving concerns faster and with less friction.
Implementing chat solutions delivers results:
Licensing officials are often stretched thin, especially during the demanding renewal season, all while navigating the ever-evolving landscape of technology. At some point, however, the limitations of outdated systems compel agencies to adapt and embrace more advanced solutions. In this free white paper, we outline the foundational elements and functionalities of a modern, comprehensive licensing system. These are thoughtfully organized into three key categories: automation, efficiency and continuous improvement.
By leveraging these components, your regulatory agency streamlines processes, reduces administrative burdens and provides a better experience for both staff and license holders. Whether you’re looking to enhance operational efficiency or stay ahead of technological trends, we offer insights on what you need to make informed decisions and drive progress in your licensing system.
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