GL Suite helps regulatory agencies manage enforcement investigations from start to finish, capturing complaints, tracking tasks and organizing details. Staff assign investigators, manage evidence, generate correspondence and produce reports. Our GovRAMP Ready system maintains secure, shared access across departments to drive efficient, consistent enforcement outcomes.
GL Suite supports enforcement investigations through a centralized case management environment that helps regulatory agencies manage complaints, investigations, notices, hearings, documents and outcomes from intake through resolution. The system provides a complete case history, supports assignment and workload tracking, and allows agencies to configure enforcement workflows around their specific policies and processes. GL Suite also connects enforcement activity with document management and workflow automation, as well as board or hearing preparation.
GL Suite starts by easing the complaint process for your regulatory agency. Complaint intake and case creation, for example, use structured online forms, simplifying the intake of information. In addition, the application enables complaint routing and assignment to the appropriate regulatory staff. The system supports your investigative process by tracking each case from opening to resolution, while simultaneously helping you monitor and balance investigator workload and activity. Centralized information on case history provides notes, events, documents, notices and outcomes. And mobile capabilities for your investigators in the field better support inspections, investigations, notes and form capture.
Enforcement dashboards and reports showcase case status, workload, trends and outcomes.
Benefits of the enforcement investigations feature include:
Simplified Complaint Intake
Online forms simplify complaint intake and case creation, ensuring accuracy.
Secure Enforcement Investigations
Role-based security helps protect sensitive or non-public enforcement records.
Summarized Board Metrics
Interactive dashboards produce summarized metrics for board reporting.
When looking for software with enforcement investigations, some key features to look for include:
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