Enterprise
Licensing Solutions

Discover how modern enterprise licensing solutions transform operations for regulatory agencies.

Unify Agency Operations

Enterprise licensing software transforms operations by replacing outdated systems with a single cloud-based solution, making regulatory agency processes efficient. Reduce IT costs, while centralizing data for better security. As a GovRAMP Ready solution, GL Suite meets the security and compliance requirements of public agencies.

GL Suite incorporates AI to help enterprise licensing solutions:

  • Support complex enterprise licensing workflows within a single secure platform.
  • Standardize policy-aligned communication across enterprise workflows, records and systems.
  • Modernize business processes with measurable efficiency and regulatory expertise.

Your agency always stays in charge. AI assists; staff decide.

Functionalities

GovRAMP Ready

Our GovRAMP Ready licensing solution, GL Suite, supports your regulatory agency’s cybersecurity.

  • Ensures regulatory agencies meet federal cybersecurity mandates and safeguard sensitive data.
  • Provides a nationally recognized, standardized approach to evaluate cloud products.

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AI Chatbot

The chatbot offers regulatory agencies a customizable, 24/7 solution to efficiently handle licensing inquiries.

  • Provide instant and accurate answers to routine regulatory questions at any time.
  • Address specific topics and scale services without increasing staff workload.

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Mobile Forms

Use the power and ease of mobile forms to simplify inspections, investigations and more.

  • Enable inspectors to work field tasks on any mobile device.
  • Boost accuracy with GPS-enabled forms that sync to GL Suite.

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Self-Service Websites

Handle basic tasks, such as paying fees or submitting license applications entirely online.

  • Free up staff time to spend on higher-value work and make customers happy.
  • Support two-way communication between end users and agency departments.

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Digital Communication

Going paperless is environmentally friendly, economically savvy and secure for your agency.

  • Slash paper use, delivery times and printing and mailing costs.
  • Communicate nearly instantly with electronic applications and renewals.

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Workflow Automation

Automate your processes, storing all relevant information and communication within GL Suite’s secure SaaS platform.

  • Eliminate or reduce repetitive manual tasks for staff through automation.
  • Easily send and track staff work, whether they work in office or remote.

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Alerts and Notifications

Applicants and agency staff benefit from GL Suite’s highly configurable, automated alerts and notifications.

  • Notify applicants of approvals or upcoming renewal dates by email and text.
  • Alert agency staff of tasks, such as an applicant review or a complaint notice.

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Robust Reporting

Use GL Suite’s powerful reporting tools to help you visualize information and interact with reports via an integrated dashboard.

  • Customize reporting to best meet agency needs.
  • Query system data and display information in real time with ad-hoc reporting.

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Licensee Verifications

License verification websites give the public access to real-time information about license, location and license duration.

  • Ensure public information appears online, while private information remains with staff.
  • Update information in real time.

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Online User Manuals

Our online user manuals, GL Suite’s Process Guides, lead your agency through your business process steps.

  • Keep track of your progress in the process, even marking where you left off.
  • Ensure completion of each step in a business process, leading to greater accuracy and efficiency.

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Board Meeting Management

Store and manage board meeting information, allowing your staff to generate review materials and agendas in advance.
View upcoming meetings and all records scheduled for review.

  • Automatically update records when meetings end.
  • Automate the production of board meeting packets, compiling all electronic files.

Continuing Education

Support the management, review, certification and maintenance of continuing education requirements.

  • Automatically categorize and calculate hours based on specific agency policies.
  • Ensure an applicant meets agency CE requirements before completing their application or renewal.

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Third Party Integrations

Interfaces to and from third-party applications support data exchange between your agency and third parties.

  • Seamlessly exchange data with online payments, criminal record checks, information updates, exam scheduling, scoring, administration and more.
  • Interface with GL Suite from other applications with a documented API.

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Background Checks

Keep the public safe with GL Solutions’ experience in interfacing with local and federal background check vendors like the FBI.

  • Ensure licensees are free from criminal records that exclude them from approval.
  • Meet data security standards with the CJIS-compliant GL Suite platform.

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Complaint Intake

Reduce data entry required during intake while leveraging websites to lessen public complaint paperwork.

  • Speed up the process with data entry tools and decrease intake-related work. 
  • Optimize intake procedures with public websites that allow users to report complaints.

Enforcement Investigations

Schedule, assign and track investigations according to your schedule while retaining all information.

  • Launch investigations dictated by priorities and assign cases to investigators. 
  • Track investigations to completion from investigator notes to court appearances.
  • Save all information with the appropriate records in the system.

Performance Monitoring

Measure, assess, track and respond to organization and team objectives with GL Suite’s performance monitoring.

  • View current performance based on established Key Performance Indicators (KPIs).
  • Analyze supporting data and take corrective action.
  • Create visual representations of performance, highlighting trends with GL Suite’s PowerBI reports.

Invoicing and Payment Processing

Interface with third-party payment processors, like PayPal, to ensure seamless online payment processing.

  • Retain payment history and receipts with confirmation numbers added to applicant records.
  • Integrate invoicing and reconciliation with advanced financial reporting functionality.

Advance Intelligent, Human-Controlled Regulatory Design

  • Enable Intelligent Configuration: Provide an AI-enabled regulatory design and configuration environment that strengthens transparency and consistency.
  • Support Complex Agency Operations: Deliver a highly configurable, SaaS platform built for the legal, operational and organizational complexity of regulatory agencies.
  • Evolve Regulations Without Code Changes: Leverage integrated AI to design, validate and update regulatory workflows without modifying core application code.
  • Augment Expertise While Preserving Control: Use AI to identify risks and inconsistencies while keeping all policy decisions, regulatory intent and client treatment under human control.

Leverage cross-agency data, reporting and oversight

  • Gain Comprehensive Oversight: Empower regulatory agency leaders with system-wide visibility, ensuring no gaps in monitoring or enforcement across all regulated professions and programs.
  • Enhance Enforcement & Compliance: Enable agencies with oversight tools to actively track, manage and enforce compliance issues, ensuring consistent standards.
  • Leverage Data-Driven Decision Making: Harness centralized reporting, dashboards and analytics to provide actionable insights, helping leaders identify bottlenecks and monitor performance.
  • Align with Statewide Governance Priorities: Support state CIO priorities by moving from isolated program silos to enterprise-level governance.

Support many agencies without separate contracts

  • Accelerate Expansion & Adaptability: Incorporate new licensed professions, boards and regulatory domains as needs evolve—without complex system integrations.
  • Eliminate Contracting Headaches: Remove the need for separate software contracts for each board or agency, streamlining legal review and saving time.
  • Ensure Consistency with Flexibility: Standardize licensing processes, reporting and compliance across all programs while allowing for board-specific rules and workflows through configuration options.
  • Drive Cost-Efficiency & Shared Resources: Pool IT and support resources across the regulatory agency, reducing duplicated efforts and lowering overall operational costs.

Enable configurability by agency staff

  • Empower Internal Teams: Enable agency personnel to easily make configuration changes, such as updating rules, workflows, forms and fees, without needing to rely on external regulatory software vendors—if they choose to.
  • Adapt Quickly to Change: Adjust to legislative, rulemaking or enforcement updates rapidly, decreasing downtime.
  • Leverage Reusable Frameworks: Use standardized configuration frameworks to easily reuse across programs, enabling consistent yet flexible operations for multiple boards and professions.
  • Receive Versatile Support & Maintenance: Receive ongoing support and maintenance for your regulatory agency from GL Solutions, giving your team access to expert assistance and system reliability.

Provide a single portal and consistent experience for the public

  • Streamline Citizen Portal: Enable applicants to manage all license activities with a single, comprehensive portal.
  • Enhance Mobile Experience: Allow users to access licensing and permitting services, submit license applications and receive updates on any device, ensuring accessibility on the go.
  • Simplify User Interaction: Minimize confusion with one login and consistent workflows, especially for individuals and organizations licensed by multiple boards.
  • Improve Self-Service Capabilities: Empower citizens with easy-to-use self-service tools, allowing them to update information, check status and complete license renewals independently, freeing agency staff to focus on higher-value tasks.
A tablet displaying a user interface with sections for various requirements and a navigation bar, set against a simple background.

Improve automation and efficiency at scale

  • Accelerate Licensing Through Automation: Leverage enterprise systems to automate license renewals, notifications and fee processing, significantly reducing manual workload and speeding up license issuance.
  • Eliminate System-Driven Delays: Address backlogs and staffing constraints by modernizing outdated systems, ensuring the efficient processing of applications.
  • Maximize Efficiency Across Programs: Share workflow components across professions, allowing regulatory agencies to streamline operations and deliver consistent services.
  • Achieve Economies of Scale: Consolidate licensing activities under a unified platform to reduce costs and enable agencies to focus resources on oversight and enforcement rather than administrative tasks.

Replace fragmented legacy systems with a single, modern system

  • Streamline Operations & Reduce Complexity: Simplify regulatory agency processes by consolidating multiple outdated systems into a single, unified platform, enabling staff to work more efficiently and manage tasks with greater ease.
  • Cut Costs & Improve Efficiency: Consolidate legacy systems into one licensing software solution, slashing IT expenses, reducing maintenance, and freeing up resources for critical tasks.
  • Enhance Data Consistency & Security: Centralize regulatory responsibilities to reduce data duplication and inconsistencies, while improving security and compliance across programs.
  • Enable Scalable Growth & Future-Proof: Support expansion to new licensed professions, boards and divisions, ensuring readiness for evolving regulatory needs.

Enterprise Licensing Solutions FAQs

What is GL Suite's enterprise licensing solution and who is it designed for?

GL Suite is a cloud-based enterprise licensing platform built for regulatory agencies. It replaces fragmented, outdated licensing and permitting systems with a single unified solution that centralizes data, automates workflows and scales alongside agency growth. It’s designed for state and regulatory bodies that oversee multiple licensed professions, boards or programs and need a consistent, secure system to manage them all.

Can GL Suite support multiple agencies or boards under one contract?

Yes. GL Suite is designed to bring multiple boards and agencies under one licensing platform. As an organization grows or takes on new programs, GL Suite scales with it, removing the administrative burden of managing separate software agreements for each board while still giving each one the flexibility to follow its own rules and workflows.

How does GL Suite's enterprise solution handle data security and compliance?
GL Suite has achieved GovRAMP Ready status, meaning it meets federal cybersecurity mandates and follows a nationally recognized, standardized framework for evaluating cloud product security. The platform centralizes data to reduce duplication and inconsistencies, and it is also CJIS-compliant for agencies that conduct criminal background checks.
Why should regulatory agencies prioritize modernizing their licensing systems?

Many regulatory agencies still rely on outdated legacy systems that create bottlenecks, slow down license application processing and put data security at risk. Modernizing with a unified platform like GL Suite reduces IT costs, eliminates manual and paper-based tasks and allows staff to focus on higher-value work. It also positions agencies to adapt quickly to new legislative or regulatory requirements rather than being constrained by technology that was never built to keep pace with change.

How does the enterprise platform improve the experience for the public and license applicants?

GL Suite provides a 24/7 public portal where applicants can manage all licensing activities, including submitting applications, checking status, paying fees and completing renewals, from any device. Rather than navigating different portals for different boards, users benefit from one login and consistent workflows, which is especially valuable for individuals or organizations licensed across multiple programs.

A guidebook cover featuring a dome structure, titled 'Key Components of a Professional Licensing System,' with an orange and grey design.

Key Components of a Professional Licensing System

Not only are licensing officials constantly busy, especially during renewal season, but technology changes continually. At some point, though, the limitations of old technology force agencies to evolve. Our free white paper, Key Components of a Professional Licensing System, describes the basic components and functionalities of a comprehensive licensing system. We’ve divided them into three categories: automation, efficiency and continuous improvement.

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