Enterprise
Licensing Solutions

Discover how modern enterprise licensing solutions transform operations for regulatory agencies.

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Transform Operations with a
Unified, Scalable Licensing Platform

Enterprise licensing software transforms operations by replacing outdated systems with a single cloud-based solution, making regulatory agency processes efficient and manageable. Reduce IT costs and maintenance, while centralizing data for better security and regulatory compliance. The modern approach ensures consistent automated workflows and supports easy expansion as agency needs change. One flexible system readies licensing agencies for future growth and changing requirements.

Functionalities

GovRAMP Ready

Our GovRAMP Ready licensing solution, GL Suite, supports your regulatory agency’s cybersecurity.

  • Ensures regulatory agencies meet federal cybersecurity mandates and safeguard sensitive data.
  • Provides a nationally recognized, standardized approach to evaluate cloud products.

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AI Chatbot

The chatbot offers regulatory agencies a customizable, 24/7 solution to efficiently handle licensing inquiries.

  • Provide instant and accurate answers to routine regulatory questions at any time.
  • Address specific topics and scale services without increasing staff workload.

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Mobile Forms

Use the power and ease of mobile forms to simplify inspections, investigations and more.

  • Enable inspectors to work field tasks on any mobile device.
  • Boost accuracy with GPS-enabled forms that sync to GL Suite.

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Self-Service Websites

Handle basic tasks, such as paying fees or submitting license applications entirely online.

  • Free up staff time to spend on higher-value work and make customers happy.
  • Support two-way communication between end users and agency departments.

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Digital Communication

Going paperless is environmentally friendly, economically savvy and secure for your agency.

  • Slash paper use, delivery times and printing and mailing costs.
  • Communicate nearly instantly with electronic applications and renewals.

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Workflow Automation

Automate your processes, storing all relevant information and communication within GL Suite’s secure SaaS platform.

  • Eliminate or reduce repetitive manual tasks for staff through automation.
  • Easily send and track staff work, whether they work in office or remote.

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Alerts and Notifications

Applicants and agency staff benefit from GL Suite’s highly configurable, automated alerts and notifications.

  • Notify applicants of approvals or upcoming renewal dates by email and text.
  • Alert agency staff of tasks, such as an applicant review or a complaint notice.

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Robust Reporting

Use GL Suite’s powerful reporting tools to help you visualize information and interact with reports via an integrated dashboard.

  • Customize reporting to best meet agency needs.
  • Query system data and display information in real time with ad-hoc reporting.

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Licensee Verifications

License verification websites give the public access to real-time information about license, location and license duration.

  • Ensure public information appears online, while private information remains with staff.
  • Update information in real time.

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Online User Manuals

Our online user manuals, GL Suite’s Process Guides, lead your agency through your business process steps.

  • Keep track of your progress in the process, even marking where you left off.
  • Ensure completion of each step in a business process, leading to greater accuracy and efficiency.

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Board Meeting Management

Store and manage board meeting information, allowing your staff to generate review materials and agendas in advance.
View upcoming meetings and all records scheduled for review.

  • Automatically update records when meetings end.
  • Automate the production of board meeting packets, compiling all electronic files.

Continuing Education

Support the management, review, certification and maintenance of continuing education requirements.

  • Automatically categorize and calculate hours based on specific agency policies.
  • Ensure an applicant meets agency CE requirements before completing their application or renewal.

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Third Party Integrations

Interfaces to and from third-party applications support data exchange between your agency and third parties.

  • Seamlessly exchange data with online payments, criminal record checks, information updates, exam scheduling, scoring, administration and more.
  • Interface with GL Suite from other applications with a documented API.

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Background Checks

Keep the public safe with GL Solutions’ experience in interfacing with local and federal background check vendors like the FBI.

  • Ensure licensees are free from criminal records that exclude them from approval.
  • Meet data security standards with the CJIS-compliant GL Suite platform.

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Complaint Intake

Reduce data entry required during intake while leveraging websites to lessen public complaint paperwork.

  • Speed up the process with data entry tools and decrease intake-related work. 
  • Optimize intake procedures with public websites that allow users to report complaints.

Enforcement Investigations

Schedule, assign and track investigations according to your schedule while retaining all information.

  • Launch investigations dictated by priorities and assign cases to investigators. 
  • Track investigations to completion from investigator notes to court appearances.
  • Save all information with the appropriate records in the system.

Performance Monitoring

Measure, assess, track and respond to organization and team objectives with GL Suite’s performance monitoring.

  • View current performance based on established Key Performance Indicators (KPIs).
  • Analyze supporting data and take corrective action.
  • Create visual representations of performance, highlighting trends with GL Suite’s PowerBI reports.

Invoicing and Payment Processing

Interface with third-party payment processors, like PayPal, to ensure seamless online payment processing.

  • Retain payment history and receipts with confirmation numbers added to applicant records.
  • Integrate invoicing and reconciliation with advanced financial reporting functionality.

Leverage cross-agency data, reporting and oversight

  • Gain Comprehensive Oversight: Empower regulatory agency leaders with system-wide visibility, ensuring no gaps in monitoring or enforcement across all regulated professions and programs.
  • Enhance Enforcement & Compliance: Enable agencies with oversight tools to actively track, manage and enforce compliance issues, ensuring consistent standards.
  • Leverage Data-Driven Decision Making: Harness centralized reporting, dashboards and analytics to provide actionable insights, helping leaders identify bottlenecks and monitor performance.
  • Align with Statewide Governance Priorities: Support state CIO priorities by moving from isolated program silos to enterprise-level governance.
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Support many agencies without separate contracts

  • Accelerate Expansion & Adaptability: Incorporate new licensed professions, boards and regulatory domains as needs evolve—without complex system integrations.
  • Eliminate Contracting Headaches: Remove the need for separate software contracts for each board or agency, streamlining legal review and saving time.
  • Ensure Consistency with Flexibility: Standardize licensing processes, reporting and compliance across all programs while allowing for board-specific rules and workflows through configuration options.
  • Drive Cost-Efficiency & Shared Resources: Pool IT and support resources across the regulatory agency, reducing duplicated efforts and lowering overall operational costs.
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Enable configurability by agency staff

  • Empower Internal Teams: Enable agency personnel to easily make configuration changes, such as updating rules, workflows, forms and fees, without needing to rely on external regulatory software vendors—if they choose to.
  • Adapt Quickly to Change: Adjust to legislative, rulemaking or enforcement updates rapidly, decreasing downtime.
  • Leverage Reusable Frameworks: Use standardized configuration frameworks to easily reuse across programs, enabling consistent yet flexible operations for multiple boards and professions.
  • Receive Versatile Support & Maintenance: Receive ongoing support and maintenance for your regulatory agency from GL Solutions, giving your team access to expert assistance and system reliability.
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Provide a single portal and consistent experience for the public

  • Streamline Citizen Portal: Enable applicants to manage all license activities with a single, comprehensive portal.
  • Enhance Mobile Experience: Allow users to access licensing and permitting services, submit license applications and receive updates on any device, ensuring accessibility on the go.
  • Simplify User Interaction: Minimize confusion with one login and consistent workflows, especially for individuals and organizations licensed by multiple boards.
  • Improve Self-Service Capabilities: Empower citizens with easy-to-use self-service tools, allowing them to update information, check status and complete license renewals independently, freeing agency staff to focus on higher-value tasks.
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Improve automation and efficiency at scale

  • Accelerate Licensing Through Automation: Leverage enterprise systems to automate license renewals, notifications and fee processing, significantly reducing manual workload and speeding up license issuance.
  • Eliminate System-Driven Delays: Address backlogs and staffing constraints by modernizing outdated systems, ensuring the efficient processing of applications.
  • Maximize Efficiency Across Programs: Share workflow components across professions, allowing regulatory agencies to streamline operations and deliver consistent services.
  • Achieve Economies of Scale: Consolidate licensing activities under a unified platform to reduce costs and enable agencies to focus resources on oversight and enforcement rather than administrative tasks.
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Replace fragmented legacy systems with a single, modern system

  • Streamline Operations & Reduce Complexity: Simplify regulatory agency processes by consolidating multiple outdated systems into a single, unified platform, enabling staff to work more efficiently and manage tasks with greater ease.
  • Cut Costs & Improve Efficiency: Consolidate legacy systems into one licensing software solution, slashing IT expenses, reducing maintenance, and freeing up resources for critical tasks.
  • Enhance Data Consistency & Security: Centralize regulatory responsibilities to reduce data duplication and inconsistencies, while improving security and compliance across programs.
  • Enable Scalable Growth & Future-Proof: Support expansion to new licensed professions, boards and divisions, ensuring readiness for evolving regulatory needs.
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Licensing & Permitting Solutions FAQs

What tasks does GL Suite handle for state licensing and permitting agencies?


GL Suite automates online applications, renewals, fee payments, inspections, suspensions, notifications, reporting and licensee verification to eliminate manual, time-consuming workflows.

How does GL Suite improve communication between applicants and agency staff?

GL Suite empowers two-way communication through a self-service portal, allowing licensee applicants to submit documents, ask questions and track review status while allowing agency staff to send automated email and text alerts.
What advantages does a digital licensing system bring compared with traditional paper processes?

Moving licensing online via GL Suite eliminates paper applications and time-consuming manual entry, reduces printing and mailing costs, speeds up licensing permitting times and improves data security.
How does GL Suite strengthen oversight and streamline agency operations?
GL Suite strengthens oversight by automating licensing, inspections, complaints and enforcement into connected, rule-driven workflows that accelerate decisions and improve accuracy. Real-time dashboards and detailed reporting highlight trends, risks and workload patterns, enabling regulatory agency leaders to act quickly and maintain consistent accountability across all operations.
How does GL Suite support integrations with third-party systems like payment processors or background check vendors?
GL Suite offers a documented API and interfaces with third-party payment processors, exam scheduling tools, criminal background record check vendors and other external systems, enabling seamless data exchange and secure processing.

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