GL Suite delivers comprehensive, rules-based notifications, designed to keep your regulatory agency operations timely, transparent and well-coordinated. Automated alerts ensure that your staff, along with licensees and stakeholders, stay informed of status changes, deadlines, and required actions—without the need for manual follow-up. Your regulatory agency defines what triggers the notifications and the channels to deliver these alerts.
GL Solutions understands that your regulatory agency needs to coordinate work among multiple staff members or departments; notifications offer your regulatory agency a critical tool for that coordination. GL Suite supports automated and real-time alerts through a flexible business rules engine, tailored to match agency-specific workflows and communication needs. Applicants and agency staff benefit from GL Suite’s highly configurable, automated alerts and notifications.
GL Suite delivers these notifications in a variety of ways to suit the needs of your regulatory agency. These include staff dashboards and inboxes, along with email notifications and text messaging. Licensees and applicants receive important notifications to take action on in the licensee portal.
Harness the notification system to alert applicants of approvals or upcoming renewal dates. In addition, alert agency staff of tasks, such as an applicant review or a complaint notice. Staff see a list of their notifications in a dashboard; by selecting the notification, they automatically open the related record. Automate the creation and routing of notifications to specific staff roles, teams or departments.
Using business rules that your agency specifies, the system automatically generates notification messages when the system completes particular actions. Additionally, custom notification messages can be created manually be staff.
When someone submits a complaint via the public portal, a notification automatically alerts the licensing department to initiate a review.
Benefits of our alerts and notifications functionality include:
Configurable Alerts
Generates alerts by events such as due dates, status changes, approvals, escalations or new submissions.
Multichannel Delivery
Delivers notifications by dashboards, email, text and user portals.
Priority Messaging
Messages include urgency markers to help staff manage workloads and prevent delays.
When looking for software with alerts and notifications, some key features to look for include:
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