Blog

Logging in Made Easy: Open ID
Q: We receive a lot of calls from users who forget their credentials/security answers to our websites. What can we do to better support them? A: Many regulatory agencies handle a high volume of calls—with a significant portion of those calls involving login issues....

On the Rise in Montana: GL Solutions
Mont. Gov. Interviews GL Solutions’ CEO at Economic Summit GL Solutions’ CEO Bill Moseley spoke about GL Solutions recent expansion to Montana, along with the company’s growth, at the Montana “On the Rise” Economic Summit. Mont. Gov. Greg Gianforte interviewed Moseley...

Going paperless with the State Tax Commission of Missouri
GL Solutions interviewed Amy Westermann Chief Counsel for the State Tax Commission of Missouri for our series on how to eliminate paper at your licensing agency. Discover the challenges they encountered, as well as the resulting long-term benefits. Q. Working in a...

How you can eliminate paper at your licensing agency
Digitize your agency for 24/7 service The COVID pandemic changed the way regulatory agencies work. More than ever before, licensing agencies need the ability to work from home. A recent survey shows many government employees continue to telework; the latest data...

Staff shortages have you drowning?
6 ways software keeps your licensing agency afloat The COVID pandemic, along with the resulting Great Resignation, caused widespread staffing shortages across the U.S.—including at licensing agencies. Keep your staff from drowning in their work, with these six...

Feds Fund Regulatory Software Upgrades
How to use American Rescue Plan funds to buy licensing software In response to the COVID pandemic, Congress directed hundreds of billions of dollars toward state governments through the American Rescue Plan Act. The funding offers regulatory agencies saddled with...

Survey measures effectiveness of universal licensing recognition laws
Licensing Agencies Share the Positives and Negatives of Universal Licensing A survey of state licensing boards with universal licensing recognition policies (sometimes called licensing reciprocity) indicated that 55% agree or strongly agree with the statement that...

Impacts of excessive licensing in healthcare
Nearly 30% of American workers must obtain a government-issued license to work, according to a working paper published by the National Bureau of Economic Research in January. And in the healthcare sector, over 75% of non-physician practitioners need a license....

How licensing agencies contribute to the functioning of our democracy
“The functioning of our democracy” – sounds kind of hokey, right? It’s not. Our country was founded on an experiment in self-governing, as an alternative form of ruling that was more likely to preserve the liberty of its citizens. There are obvious supports for this...

Transitioning from office to remote work
Cubicle “graveyards” and empty office buildings are becoming more commonplace. As more employees make the move to remote work from a home office and leave the cubicle walls behind, corporations and agencies are making it an encouraged option rather than the exception....