It’s time to bring licensing and permitting into the 21st century. We guide you in modernizing your regulatory agency with automated digital licensing and permitting solutions tailored to your unique needs.

Protect the public and regulate properly by streamlining and integrating your agency’s tracing, background check, and weapons permitting functions.

Fully automate your claims management process. Our configurable case management application adapts to your unique needs and workflows.

Protect the lives of children by streamlining and automating your agency’s regulatory functions. Our highly configurable child care licensing application adapts to your unique needs and workflows.

A revolutionary approach to true agency modernization, our Agency Transformation service is the next step in the evolution of GL Suite— for current and new customers alike.

Learn how GL Solutions guides you from your current operational state to a digitally transformed future.

GL Solutions relies on our experienced, knowledgeable employees to achieve our mission to help governments run, grow and adapt. But we couldn’t do everything we do without valued industry partnerships.

Firearms Permitting Solutions

Protect the public and regulate properly by streamlining and integrating your agency’s tracing, background check, and weapons permitting functions—including in POC (point of contact) states that experience many legislative changes. GL Solutions is a regulatory government software provider committed to public safety and keeping guns out of the wrong hands. Our highly configurable firearm licensing and tracing software application adapts to your unique needs and helps you improve public safety.

Transform Your Agency’s Firearms Licensing Systems

GL Suite modernizes and transforms your weapons licensing system and related functions, giving public protection departments and state law enforcement a unified system for background checks, firearm serial number tracing, permitting, and ballistics retention. GL Suite is CJIS compliant with a CJIS Security Addendum to include the NICS database. Developed with over 25 years of government regulatory agency experience, GL Suite is a modern approach to agency software that redefines what’s possible.

State Agency Gains Unified System for Tracking Weapons and Background Checks

One state agency overseeing emergency services and public safety was burdened down with manual processes and a hodgepodge of digital systems that didn’t communicate with each other. Tracking gun permits and federal firearm licenses relied on a mix of paper records, spreadsheets, dated software, and an interactive voice response (IVR) system.

The agency staff was limited by the need to enter information repeatedly in different places. Multiple systems for various functions created confusion for applicants and gun dealers—not to mention agency staff.

The result of this status quo? Limited capacity, poor customer experience, and high levels of human error.

GL Solutions developed a configurable integrated solution using GL Suite that tied numerous functions into a single system. Now, weapons tracking and background checks and record keeping exist in one system with databases that can communicate.

This state agency’s GL Suite application now manages a wide range of functions connected to public safety, including firearm tracking and licensure:

  • Pistol Permits
  • Firearm Registrations
  • Gun Sales
  • Firearms Dealer Licensing
  • Security Service Licensing
  • Private Investigator Licensing
  • Bail Enforcement Agent Licensing
  • Bondsman Licensing
  • Explosives Licenses
  • Boxing/MMA/Referee Registrations
  • And Many More

GL Suite’s compliance software automates and streamlines workflows at this state department related to firearm applications and renewals, weapon tracking and tracing, ballistics retention, real-time background and gun checks, and more.

Not One-Size-Fits-All: Configurable GL Suite Improves Thoroughness,
Efficiency, and Public Safety

GL Suite’s configurable solution isn’t one-size-fits-all. We walk with your government regulatory agency through the setup and implementation process, learning what your specific needs are and adjusting your GL Suite implementation to match.

Consider these additional capabilities available within GL Suite.

1. Properly Restricting Access While Securing PII

Some individuals should not have access to firearms, but keeping guns away from those who shouldn’t have them can be complex. So can the privacy rights of all parties: personally identifiable information (PII) must be properly maintained.  

At the time of purchase (or attempted purchase), GL Suite searches a wide range of federal and state systems to determine eligibility under applicable law, including:

  • FBI and state criminal records
  • Psychiatric hospital patient records through MHAR and VATS
  • Protective or restraining orders listed in your state’s registry
  • Any other third-party vital records maintained in your state, such as transferal and ownership verification

Information found is pulled directly into GL Suite, where your department can make it actionable. And GL Suite keeps individuals’ PII safe and properly protected through the entire process.

2. Removing Stolen Guns from the Streets

GL Suite can connect to state and federal regulatory systems and/or databases tracking stolen firearms. Exact matches are automatically flagged, while partial matches can be added to a list for manual verification.

3. Keeping Officers Safe

Knowing what to reasonably expect in an encounter can save lives. With the right inputs, GL Suite can provide context to law enforcement officers heading to calls or disputes about whether the person of interest has a firearms permit, including the quantity and makes and models of owned firearms. Similarly, officers in the field can search license plate numbers to generate a list of all firearms owned and permits held.

4. Empowering Sellers with a Firearms Retailer Portal

GL Solutions also offers a Firearms Retailer Portal, a web-based portal your agency can offer that gives firearms dealers in your state the ability to run background checks in minutes.

Empowering Agencies from Alaska to Connecticut

State agencies from Alaska to Connecticut use GL Suite, GL Solutions’ configurable firearms licensing and background-check SaaS solution to improve regulatory agency processes, grow efficiency, and maintain public safety.

Better control and administration of firearms and associated firearm licenses leads to better care for the communities you serve. GL Suite makes it possible.

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Functionalities

Enforcement Investigations

Schedule, assign and track investigations according to your schedule, while retaining all information. GL Suite allows your agency to launch investigations on a schedule dictated by your priorities and to assign cases to investigators. The application tracks investigations to completion—from investigator notes to court appearances—while saving all information with the appropriate records in the system.

Complaint Intake

Reduce data entry required during intake while leveraging websites to reduce public complaint paperwork. Data entry tools in GL Suite reduce intake-related work and speed up the process. Optimize your intake procedures by setting up websites that allow the public to report complaints online—without requiring your staff to enter any data at all.

Third Party Integrations

Interfaces to and from third-party applications support data exchange between your agency and third parties. GL Suite seamlessly exchanges data with online payments, criminal record checks, information updates, exam scheduling, scoring, administration and more. Agencies also interface with GL Suite from other applications with a documented API

Invoicing and Payment Processing

Integrate with third-party payment processors, like PayPal, to ensure seamless online payment processing. Retain a history of payments and receipts with confirmation numbers added to applicant records. GL Suite integrates invoicing and reconciliation with an advanced financial reporting functionality, ensuring agency accountability—and trust with the public, as well.

Reminders and Notifications

Applicants and agency staff benefit from GL Suite’s highly configurable, automated alerts and notifications. Notify applicants of application approvals or of upcoming renewal dates by email and text. Or alert agency staff of tasks, such as an applicant review or a complaint notice. GL Suite helps you automate your office—and eliminate paper mailings.

Continuing Education

Support the management, review, certification and maintenance of continuing education requirements with GL Suite. The process categorizes and calculates the hours based on your agency’s specific policies. GL Suite ensures that an applicant meets your agency’s CE requirements before they complete their application or renewal.

Background Checks

Your agency performs background checks to help keep the public safe. With experience interfacing with local and federal background check vendors, like the FBI, GL Suite ensures that licensees are free from criminal records that exclude them from approval. GL Solutions is CJIS compliant, meeting data security standards from the Criminal Justice Information Services.

Performance Monitoring

Measure, assess, track and respond to organization and team objectives with GL Suite’s performance monitoring. View current performance, based on established Key Performance Indicators (KPIs), analyze supporting data and take corrective action. GL Suite’s PowerBI reports create visual representations of performance, highlighting trends.

Licensee Verifications

License verification websites give the public access to real-time information about license, location and license duration. GL Suite’s security ensures that public information appears online, while private information stays only with agency staff. Any updates to information occur in real time, as well.

Board Meeting Management

Store and manage board meeting information, allowing your staff to generate review material and agendas well in advance. Reports allow staff to see upcoming meetings and all records scheduled for review. When meetings end, GL Suite updates records automatically. GL Suite’s Board Meeting Management automates the production of board meeting packets, compiling all electronic files.

Workflow Automation

Automate your processes, storing all relevant information and communication within GL Suite’s secure SaaS platform. With GL Suite, license and permit applications flow through numerous automated steps, eliminating or reducing repetitive manual tasks for your employees. Easily send and track work amongst your staff, whether they work in office or remote.

Online User Manuals

Our online user manuals, GL Suite’s Process Guides, lead your agency through your business process steps. The guides keep track of your progress in the process, even marking where you left off. Process Guides ensure your agency completes each step in a business process, leading to greater accuracy and efficiency.

Self-Service Websites

Handle basic tasks, such as paying fees or submitting applications and renewals entirely online. Online self-service makes your constituents happy, and frees up your staff to spend their time on higher-value work. Self-service websites also support two-way communication between end users and agency departments.

Robust Reporting

Use GL Suite’s powerful reporting tools to help you visualize information and interact with the reports via an integrated dashboard. Our customizable interface gives you control over reporting to best meet your agency’s needs. Ad-hoc reporting allows you to query any data in the system and display information in real time.

Digital Communication

Going paperless is environmentally and economically savvy; you’ll slash your paper use, delivery times, and printing and mailing costs. And with electronic applications and renewals, applications and communications reach their destination nearly instantly—not days later. Keep communications, such as email, securely within the application to meet your data retention requirements.

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