Alaska Investigators Tackle Mountains of Work
Alaska’s Division of Business Corporations and Professional Licensing handles a vast terrain of work and workers spread across more than 600,000 square miles—and it all happens with just 19 investigators. These professionals average a total of 1,300 cases each year—more than 65 cases per investigator.
With 43 different professions to monitor scattered among 23 boards, the contact points and unique procedures create a seemingly infinite combination of case management workflow possibilities.
How does the division keep up with cascading mountains of work, let alone keep all those complex processes and workflows straight? GL Suite.
The division relies heavily on GL Suite’s digital workflow dashboards, which enable the regulatory agency to operate more efficiently and manage the large volume of work.