Resource Category: Case Management

Manual Work: The Hidden Tax on Public Service

Manual Work: The Hidden Tax on Public Service

State agencies and regulatory boards face a productivity problem, not a workload problem. Taxpayers fund people, not paperwork. Yet, across government, highly trained professionals spend countless hours routing applications, managing regulatory workflows and...
Modernization in 2026: AI Rewrites the Rulebook for Regulatory Agencies

Modernization in 2026: AI Rewrites the Rulebook for Regulatory Agencies

State regulatory agencies don’t need a strategy document to feel the pressure of an outdated system. They experience it every day. A license application enters the queue; data arrives in fragments; inconsistencies hide in plain sight and staff spend hours...
October 30 Deadline: Federal RHTP Funds for Regulatory Systems

October 30 Deadline: Federal RHTP Funds for Regulatory Systems

October 30 Deadline: Federal RHTP Funds for Regulatory Systems The Rural Health Transformation Program (RHTP), a five-year, $50 billion federal initiative, offers state regulatory agencies funds for system modernization tied to rural health outcomes, according to the...
How GovRAMP Ready Raises Security Standards for State Agencies

How GovRAMP Ready Raises Security Standards for State Agencies

Cybersecurity and risk management rank second in NASCIO’s 2026 State CIO Top 10 Priorities — underscoring the important role that security frameworks like GovRAMP play in modernizing state government operations. As state regulatory agencies rely on a growing array of...