by Bill Moseley | Nov 11, 2026 | Industry Expertise, Licensing and Permitting, Modernization, News
What Election Results Mean for Regulatory Agencies Elected Leaders Change While IT Problems Persist “Elections change political leadership, but they don’t change the underlying technology problems facing government very much,” says Bill Moseley, CEO of GL...
by Renee Moseley | Nov 4, 2026 | AI Chatbots, AI in Government, Blog, Industry Expertise, Licensing and Permitting, Modernization
Key Considerations for AI Use at Regulatory Agencies State regulatory leaders must address several operational considerations when implementing AI at their agency. Karl Kopper, Agency Information Security Officer at the California State Transportation Agency...
by Renee Moseley | Oct 21, 2026 | Blog, Industry Expertise, Licensing and Permitting, Modernization, News
New 2026 Licensing Database Gives Regulators a State-by-State Benchmark The Knee Regulatory Research Center announced the release of their updated 2026 Annual Licensing Database Snapshot on October 19. For each state, the database includes updated licensing...
by Sam Hardin | Oct 15, 2026 | Blog, Complaint Intake, Industry Expertise, Licensing and Permitting, Modernization, Performance Monitoring
Agencies Can No Longer Measure Success by Activity Alone Regulatory agencies face increasing demand, along with staffing constraints. Yet many still measure success through budgets, staffing levels and assigned workload. Those metrics explain available resources but...
by Renee Moseley | Oct 14, 2026 | AI Chatbots, AI in Government, Industry Expertise, Licensing and Permitting, Modernization, News
Georgia Chatbot Helps Residents Access Licensing Information Georgia’s Secretary of State Brad Raffensperger introduced a new chatbot on October 8 that gives Georgians access to information on the secretary of state’s website; the Licensing Division of the Georgia...
by Ryan Pedersen | Oct 13, 2026 | Blog, Enterprise, GovRAMP, Industry Expertise, Invoicing & Payment Processing, Licensing and Permitting, Modernization, Self-Service Websites
How licensing, permitting and enforcement agencies turn “enterprise” thinking into fewer systems, lower costs and one consistent experience for the public A legislative aide asks how many professionals hold credentials from more than one board. That simple...
