by Renee Moseley | Nov 4, 2026 | AI Chatbots, AI in Government, Blog, Industry Expertise, Licensing and Permitting, Modernization
Key Considerations for AI Use at Regulatory Agencies State regulatory leaders must address several operational considerations when implementing AI at their agency. Karl Kopper, Agency Information Security Officer at the California State Transportation Agency...
by Renee Moseley | Oct 27, 2026 | AI Chatbots, AI in Government, Industry Expertise, Licensing and Permitting, News
Report: Staff Capacity, Data Silos Challenge Regulatory AI Adoption Government agencies see the potential in artificial intelligence, but workforce and technology challenges slow adoption, according to the 2026 State and Local AI Readiness Report. The 2026 report...
by Renee Moseley | Oct 14, 2026 | AI Chatbots, AI in Government, Industry Expertise, Licensing and Permitting, Modernization, News
Georgia Chatbot Helps Residents Access Licensing Information Georgia’s Secretary of State Brad Raffensperger introduced a new chatbot on October 8 that gives Georgians access to information on the secretary of state’s website; the Licensing Division of the Georgia...
by Renee Moseley | Jun 9, 2026 | AI Chatbots, Blog, Board Meeting Management, Digital Communication, Industry Expertise, Licensing and Permitting, Modernization, Self-Service Websites, Translation
The person applying for a professional license doesn’t see your agency’s workflow. They see a website. They see a form. They see whether the process respects their time, accommodates their language and works on the device in their pocket. When it does, trust in...
by Renee Moseley | Jun 9, 2026 | AI Chatbots, AI in Government, GovRAMP, Industry Expertise, Licensing and Permitting, Modernization, News
AI Executive Order Aims to Strengthen State Cybersecurity A new executive order directs the Cybersecurity and Infrastructure Security Agency to provide guidance on artificial intelligence to federal, state and local authorities. President Donald Trump’s June 2 EO...
by Renee Moseley | Jun 2, 2026 | AI Chatbots, AI in Government, Industry Expertise, Licensing and Permitting, News
When to Use AI in Government: Two Questions to Ask The civic tech nonprofit, Code for America, outlines two questions to ask when determining whether to use artificial intelligence in government. “We prioritize AI solutions that strengthen programs and reduce barriers...
