by Renee Moseley | Jun 9, 2026 | AI Chatbots, Blog, Digital Communication, Industry Expertise, Licensing and Permitting, Modernization, Self-Service Websites
The person applying for a professional license doesn’t see your agency’s workflow. They see a website. They see a form. They see whether the process respects their time, accommodates their language and works on the device in their pocket. When it does, trust in...
by Renee Moseley | Jun 9, 2026 | AI Chatbots, AI in Government, GovRAMP, Industry Expertise, Licensing and Permitting, Modernization, News
AI Executive Order Aims to Strengthen State Cybersecurity A new executive order directs the Cybersecurity and Infrastructure Security Agency to provide guidance on artificial intelligence to federal, state and local authorities. President Donald Trump’s June 2 EO...
by Renee Moseley | Jun 2, 2026 | AI Chatbots, AI in Government, Industry Expertise, Licensing and Permitting, News
When to Use AI in Government: Two Questions to Ask The civic tech nonprofit, Code for America, outlines two questions to ask when determining whether to use artificial intelligence in government. “We prioritize AI solutions that strengthen programs and reduce barriers...
by Renee Moseley | May 20, 2026 | AI Chatbots, AI in Government, Industry Expertise, Licensing and Permitting, News
NASCIO Midyear: Tennessee’s 4 AI Pilots Tennessee’s Chief Technology Officer Jerry Jones shared the state’s first wave of artificial intelligence pilots at the April 2026 Midyear for the National Association of State Chief Information Officers. The strategic...
by Renee Moseley | Mar 10, 2026 | AI Chatbots, AI in Government, Industry Expertise, Licensing and Permitting, News
Looming AI Challenge: Increased Demand for Government Services A new report warns of AI creating a “demand machine” for governments, leading to an increased demand for government services. The Demand Machine: The Realities of AI-Powered Public Service published...
by Renee Moseley | Mar 4, 2026 | AI Chatbots, AI in Government, Case Management, Child Care Licensing, Firearms Permitting, GovRAMP, Industry Expertise, Licensing and Permitting, News
States Face April DOJ Accessibility Deadlines In 2024, the United States Department of Justice issued a final rule mandating that all state and local government websites and mobile applications meet specific accessibility standards. The rule applies to state and local...
