Performance Monitoring

Measure, assess, track and respond to organization and team objectives with GL Suite’s performance monitoring.

Track KPIs to Drive Decisions

GL Suite delivers comprehensive, rules-based notifications, designed to keep your regulatory agency operations timely, transparent and well-coordinated. Automated alerts ensure that your staff, along with licensees and stakeholders, stay informed of status changes, deadlines, and required actions—without the need for manual follow-up. Your regulatory agency defines what triggers the notifications and the channels to deliver these alerts.

Software Features

To support performance monitoring of business processes, staff and process flows, GL Solutions works with regulatory agencies to identify areas the organization aims to track and improve. GL Suite includes multiple built-in business processes performance monitoring dashboards for tracking metrics. Staff performance monitoring dashboards measure the performance of employees, including individual, team and organizational performance. Process flow performance monitoring dashboards measure the performance of a system— a group of interconnected business processes—shedding light on how work flows through departments and processes. Additionally, for more agency-specific performance dashboards, custom KPIs measure metrics related to agency goals; business intelligence reports create intuitive and user-friendly dashboards where agency personnel view these KPIs.

GL Solutions’ business intelligence reporting empowers your agency to present data in compelling visual form. These reports showcase fully interactive data; click on a portion of a pie chart, line graph or map visualization, for example, and the data displayed in all other visualizations on the report react to the selections. Select precise date and time ranges without needing to reload the report. Use the report to visually focus on specific areas of your organization to identify significant accomplishments or critical needs.

How Agencies Use
Performance Monitoring:

  • View current performance based on established key performance indicators.
  • Analyze the supporting data and take corrective action steps.
  • Create visual representations of performance with business intelligence reports.

GL Suite’s
Performance Monitoring:

  • Tracks and reports exactly how long business processes take
  • Identifies bottlenecks and tracks time saving efficiencies
  • Transforms complex data into interactive visuals that inform decisions

Drill into your Data

GL Suite integrates with Microsoft’s Power Business Intelligence to create reports and dashboards that support your agency’s performance monitoring.

Benefits

Benefits of the performance monitoring feature include:

Track Agency Efficiency

Monitor KPIs to measure staff, process flow and business process performance.

Spot Performance Trends

Visualize results over time to uncover patterns and performance changes.

Drive Corrective Action

Use timely data insights to respond quickly and improve outcomes.

Pro Tips

When looking for software with performance monitoring, some key features to look for include:

  • Reports on any data field in the system
  • Tracks how long work stays with each person
  • Stores auditable supporting data linked to performance metrics and reporting

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