by Renee Moseley | May 27, 2025 | Blog, Case Management, Industry Expertise, Licensing and Permitting, Modernization, Online User Manuals - Process Guides
In the world of regulatory work, change demands action. Regulatory agencies juggle licensing, inspections, citizen services and compliance—often while relying on software built for a different era. Legacy systems once delivered results, but today they hold your...
by Renee Moseley | May 13, 2025 | Alerts and Notifications, Blog, Child Care Licensing, Digital Communication, Industry Expertise, Licensing and Permitting, Online User Manuals - Process Guides
Your government agency shoulders a critical responsibility: ensuring that license applicants meet every requirement before granting approval. Without reliable regulatory agency software to track qualifications automatically, your team risks greenlighting unqualified...
by Renee Moseley | May 12, 2025 | Alerts and Notifications, Blog, Case Management, Child Care Licensing, Firearms Permitting, Implementation, Industry Expertise, Licensing and Permitting, Modernization, News, Online User Manuals - Process Guides, Webinars
Join GL Solutions for our webinar to learn more about innovative changes to our GL Suite software, including improved dashboards. GL Solutions’ Chief Revenue Officer Sam Hardin guides you through a discussion of these changes and provides helpful examples. Our...
by Renee Moseley | Feb 17, 2025 | Blog, Industry Expertise, Licensing and Permitting, Online User Manuals - Process Guides, Self-Service Websites
Effective public complaint management serves as the backbone of trust between your regulatory agency and the communities you serve. When handled efficiently, complaints transform into valuable opportunities to improve operations, address systemic issues and...
by Renee Moseley | Oct 1, 2024 | Blog, Industry Expertise, Licensing and Permitting, Modernization, Online User Manuals - Process Guides, Self-Service Websites, Workflow Automation
Modernizing your state government agency means a host of big changes—for both internal and external stakeholders. And with those changes come complex challenges. Learn the change management tools to use today to start your regulatory agency’s modernization...
by Renee Moseley | Jun 5, 2024 | Blog, Implementation, Industry Expertise, Licensing and Permitting, Modernization, Online User Manuals - Process Guides
Learn 6 tips for streamlining your regulatory process. Start by setting goals and end by embracing the never-ending challenge to improve continuously. And read about a stand out regulatory agency leader who knows how to succeed by crunching numbers and always “pushing...