Get in-depth reporting on the challenges facing regulatory agencies and the solutions that empower agencies to transform operations and modernize services.
Perhaps no component of a professional licensing system saves more staff time – and eliminates more headaches – than self-service websites. With websites, your agency can eliminate paper applications, renewals, change-of-address forms and other items that require...
Battles over scope-of-practice legislation occur routinely among licensed occupations operating in the same field. For instance, the American Medical Association, citing patient safety, tends to oppose bills that would expand the authority of advanced practice...
Like all regulatory agencies, those that protect children and vulnerable adults share information constantly. Licensing officials share information with service providers and with the public. Information flows between regulatory officials and vendors that manage...
Article updated on June 1, 2023. If your agency regulates residential facilities for children and vulnerable adults, safety is your primary focus. But availability matters, too. Your agency, then, must ensure not only that your providers meet health and safety...
Preparing for a board meeting takes time. Lots of time. Each item that appears on an agenda, from a rule change to a disciplinary case, requires supporting information. The people involved must be notified. And your board must receive a complete packet far enough in...
Article updated on June 1, 2023. Why do regulatory officials inspect facilities that serve children and vulnerable adults? The reasons are obvious. Yet audits that describe unsanitary and hazardous conditions at group homes and similar facilities appear with alarming...
Facilities that serve children and other vulnerable people are only as good as their caregivers. State regulators ensure that caregivers are competent by managing requirements for continuing education. To manage continuing education, agencies may engage in several...
Article updated on June 1, 2023. State agencies that regulate child care, foster care and related services have one overriding responsibility: Keep vulnerable people safe. For that reason, people who work for service providers must undergo background checks. But...
States are in a perfect position to address pent-up technology needs. In response to the COVID pandemic, Congress has directed hundreds of billions of dollars toward state and local governments, most recently through the American Rescue Plan Act. Regulatory agencies...
