Child Care Licensing Solutions

Protect the lives of children by streamlining and automating your government agency’s regulatory functions. Our highly configurable child care licensing software solution adapts to your unique needs and workflows.

Ensure the Safety of Children

Join a growing community of human services agencies that partner with GL Solutions to keep children safe. GL Suite offers you a comprehensive child care licensing and inspection solution built on over 25 years of regulatory experience. Our unique software solution streamlines and automates manual processes, freeing your staff to meet even more human needs—faster and more accurately.

Functionalities

Self-Service Websites

Handle basic tasks, such as paying fees or submitting applications and renewals entirely online.

  • Free up staff time to spend on higher-value work and make customers happy.
  • Support two-way communication between end users and agency departments.

Background Checks

Keep the public safe with GL Solutions’ experience in interfacing with local and federal background check vendors like the FBI.

  • Ensure licensees are free from criminal records that exclude them from approval.
  • Meet data security standards with the CJIS-compliant GL Suite platform.

Digital Communication

Going paperless is environmentally and economically savvy for your agency.

  • Slash paper use, delivery times and printing and mailing costs.
  • Communicate nearly instantly with electronic applications and renewals.
  • Keep communications secure to meet data retention requirements.

Workflow Automation

Automate your processes, storing all relevant information and communication within GL Suite’s secure SaaS platform.

  • Eliminate or reduce repetitive manual tasks for staff through automation.
  • Easily send and track staff work, whether they work in office or remote.

Continuing Education

Support the management, review, certification and maintenance of continuing education requirements.

  • Automatically categorize and calculate hours based on specific agency policies.
  • Ensure an applicant meets agency CE requirements before completing their application or renewal.

Complaint Intake

Reduce data entry required during intake while leveraging websites to lessen public complaint paperwork.

  • Speed up the process with data entry tools and decrease intake-related work. 
  • Optimize intake procedures with public websites that allow users to report complaints.

Enforcement Investigations

Schedule, assign and track investigations according to your schedule while retaining all information.

  • Launch investigations dictated by priorities and assign cases to investigators. 
  • Track investigations to completion from investigator notes to court appearances.
  • Save all information with the appropriate records in the system.

Robust Reporting

Use GL Suite’s powerful reporting tools to help you visualize information and interact with reports via an integrated dashboard.

  • Customize reporting to best meet agency needs.
  • Query data in the system and display information in real time with ad-hoc reporting.

Reminders and Notifications

Applicants and agency staff benefit from GL Suite’s highly configurable, automated alerts and notifications.

  • Notify applicants of approvals or upcoming renewal dates by email and text.
  • Alert agency staff of tasks, such as an applicant review or a complaint notice.
  • Automate your business processes and eliminate paper mailings.

Third Party Integrations

Interfaces to and from third-party applications support data exchange between your agency and third parties.

  • Seamlessly exchange data with online payments, criminal record checks, information updates, exam scheduling, scoring, administration and more.
  • Interface with GL Suite from other applications with a documented API.

Invoicing and Payment Processing

Interface with third-party payment processors, like PayPal, to ensure seamless online payment processing.

  • Retain payment history and receipts with confirmation numbers added to applicant records.
  • Integrate invoicing and reconciliation with advanced financial reporting functionality.

Board Meeting Management

Store and manage board meeting information, allowing your staff to generate review materials and agendas in advance.
View upcoming meetings and all records scheduled for review.

  • Automatically update records when meetings end.
  • Automate the production of board meeting packets, compiling all electronic files.

Licensee Verifications

License verification websites give the public access to real-time information about license, location and license duration.

  • Ensure public information appears online, while private information remains with staff.
  • Update information in real time.

Online User Manuals

Our online user manuals, GL Suite’s Process Guides, lead your agency through your business process steps.

  • Keep track of your progress in the process, even marking where you left off.
  • Ensure completion of each step in a business process, leading to greater accuracy and efficiency.

Performance Monitoring

Measure, assess, track and respond to organization and team objectives with GL Suite’s performance monitoring.

  • View current performance based on established Key Performance Indicators (KPIs).
  • Analyze supporting data and take corrective action.
  • Create visual representations of performance, highlighting trends with GL Suite’s PowerBI reports.

Centralized Information for Better Tracking and Simpler Workflows

Regulatory agencies that rely on paper forms plus a hodgepodge of disconnected systems add layer upon layer of complexity to their workflows and business processes—not to mention errors. Tracking a child care licensing application or report through such a system is challenging, and doing it transparently is impossible.

GL Suite centralizes all applicant and inspection information, eliminating the need for complicated workarounds, duplicate data and handling paper forms.

The result: streamlined workflows, greater efficiency and transparent tracking for providers.

Faster License Approvals

Another advantage of digitizing and automating processes: your existing regulatory agency staff process more child care licenses faster.

When state government agencies aren’t encumbered by inefficient and error-prone paper processes, the work flows faster and more smoothly, allowing regulatory boards and departments to churn through and eliminate backlogs.

With GL Suite, approval workflows that took days to weeks now only take hours. It’s a stunning advance in capacity and speed.

Mobile Inspections Increase Agility & Capacity

With GL Suite, field inspectors collect inspection data digitally and submit it while still in the field. Eliminating paper forms adds efficiency and reduces errors, and the mobile application gives field inspectors much greater agility as they work.

Other features in the GL Suite mobile app:

  • Instantly transmit results to the secure cloud, even when offline
  • Securely retains data in low or no reception for later upload
  • Automatically push inspection updates to field inspectors, keeping them up to date while mobile

With GL Suite’s mobile application, regulatory inspectors gain greater capacity for both scheduled and ad-hoc inspections.

Key Components of a Childcare Licensing System

Discover a transformative approach to modernizing your child care agency—one that guides you step by step through a comprehensive agency transformation process. Our methodology breaks this journey into five distinct phases, starting with defining your agency’s mission and processes and culminating in becoming a model agency.

In this free white paper, we provide actionable insights to help your regulatory agency enhance efficiency, ensure compliance and deliver better outcomes for children and families. From improving workflows to leveraging technology for smarter decision-making, this resource is designed to support every phase of your agency’s modernization journey. Take the first step toward building an exemplary agency that sets new standards for excellence in child care licensing.

GL Solutions Regulatory Newsletter 01.23.2025

GL Solutions Regulatory Newsletter 01.23.2025

Read the latest news and solutions for regulatory agencies in GL Solutions’ weekly newsletter. Our featured stories: North Dakota Awards GL Solutions Statewide Licensing Contract 8 Ways to Cut Rising Costs of AI at Your Regulatory Agency Nevada State Fire Marshal on...

North Dakota Awards GL Solutions Statewide Licensing Contract

North Dakota Awards GL Solutions Statewide Licensing Contract

Kalispell, Mont. —January 22, 2025 GL Solutions, a leading regulatory software provider, has been awarded a statewide contract for licensing systems in North Dakota. The award designates GL Solutions as one of four authorized providers of licensing systems in the...

2024 Top 10 Regulatory News Stories

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Like previous years, regulatory leaders in 2024 shared an interest in improving their agencies—from using artificial intelligence to modernizing regulatory systems to understanding accessibility requirements. In addition, leaders aimed to keep their regulatory...