Get in-depth reporting on the challenges facing regulatory agencies and the solutions that empower agencies to transform operations and modernize services.
The current pandemic offers valuable insights into what it means to work together – and really just be alive. COIVD requires that we work together in different ways – oftentimes moving from in-person to electronic communications. What was your experience of COVID...
Inspectors need up-to-date information to work efficiently and accurately. Too often, however, the information at their disposal is old and incomplete, leading to incorrect inspections and even incorrectly issued permits. Ensure accuracy by providing access to the...
Inspectors spend most of their time in the field and often record their findings the old-fashioned way: on paper. That’s a problem. Agency staff must enter those details into the agency’s computer system later, slowing the inspection process and increasing the risk of...
I want to empower you by offering you what you already have – YOU. We often make our satisfaction or happiness contingent on a client, on a smooth system, on a coworker doing their job correctly. Disempowerment, literally an abdication of self-responsibility, occurs...
Serving regulatory agencies isn’t just something we do at GL Solutions. It’s all we do. And when you specialize in something, you become very good at it. If your agency has an unusual software need – and what agency doesn’t? – we’ve seen it before and know how to meet...
North Dakota Department of Human Services, Children and Family Services Division The North Dakota Department of Human Services, Children and Family Services Division, has chosen GL Solutions to develop a statewide child-care licensing system. The system will...
To function efficiently, regulatory agencies rely upon the quality of their software and the reliability of their software vendors. Bad things happen when agency officials choose the wrong vendor or rely upon a state IT department that fails to keep software up to date.
What happens when the computer system that supports your agency’s work experiences an outage? Officials in Maryland could tell you. In late June, what has been described as a “catastrophic hardware failure” to a state data system compromised the ability of the state...
To protect your agency, you depend on your IT department, hosting center and software vendor to provide disaster recovery protocols. But what happens when they fail to establish these protocols, leaving your agency’s information vulnerable? When a disaster strikes,...
