Arizona Barbering and Cosmetology Board’s Executive Director Frank Migali shares how he drives successful change at his agency, including his vision of providing “world-class customer care.” One change he made to modernize communications saved his agency $60,000 annually—on postage alone.
For show notes, as well as a transcript, visit the podcast website.
Time to Modernize
GL Solutions helps your regulatory agency run, grow and adapt with modern software and automation designed to address your agency’s biggest challenges. GL Solutions embeds AI into regulatory agency workflows in GL Suite, giving staff practical, policy-driven support that boosts efficiency, improves consistency and advances modernization—while keeping agency control and accountability at the forefront. Contact us to learn more.