A new fraud prevention white paper from the National Association of Regulatory Administration provides guidance to regulatory agencies on making fraud prevention a key component of effective governance. “From clear definitions of fraud, waste, and abuse to stronger coordination and data-driven monitoring, this resource helps agencies move from reactive enforcement to proactive prevention,” explains NARA. The white paper, Partnering with Agencies to Increase Licensing Integrity in Human Care Regulatory Systems, outlines clear roles, oversight and systems to prevent fraud and ensure protection. “Fraud prevention isn’t just about enforcement—it’s about protecting vulnerable populations and ensuring responsible use of public resources,” says NARA.
NARA suggests using a risk-based triage tool, for example, instead of lists of red flags; the triage tool marks cases as low, medium or high risk. “This helps staff focus on the most serious problems first,” NARA explains. “Risk levels can be based on things like whether issues are one-time errors, repeat patterns, or signs of more serious problems like ownership changes or suspicious billing.” A chart included in the white paper delineates the characteristics and actions associated with each level; actions for low level risks include: monitor and technical assistance, with the characteristics listed as: isolated documentation issues.
“I just encourage everyone to have a continuous improvement mindset. Don’t ever get stuck into the rut of ‘we’ve always done it this way,’ and just continue to do it that way,” said Jana Johansen from the Utah Department of Commerce on a podcast from the Council on Licensure, Enforcement and Regulation. Johansen, a CLEAR 2025 Regulatory Excellence Award recipient, explained, “you should always be thinking of how you can improve, even at a regulatory level. Don’t wait for a crisis to reform; that’s too late.” Johansen and her team at the Utah Department of Commerce took on the challenge of improving behavioral health regulation in Utah. The episode, highlighting other 2025 CLEAR award recipients, also featured Cindy Reinhardt of the Colorado Division of Professions and Occupations on her team’s investigation into a funeral home that ultimately prompted legislative reforms in the state.
By April 24, governments with populations of 50,000 or more must make their websites accessible and in compliance with federal disability law. The new rule, issued in 2024 under Title II of the American with Disabilities Act, requires websites to comply with standards from the World Wide Web Consortium. According to Route Fifty on March 18, smaller jurisdictions have an additional year to comply. “The Web Content Accessibility Guidelines 2.1, known as WCAG, set various accessibility standards and obligations for websites, including that they be easily navigable; be available in portrait and landscape orientation; provide services like text captions for audio and video; add alternative text for images; and allow users to resize text. Websites must be completely usable with just a keyboard and not be designed to provoke seizures or physical reactions.”
Renee Moseley joined GL Solutions in 2016 with an educational and professional background in research and writing, along with software documentation. At GL Solutions she produces informative content to help regulatory agencies stay current on news and information that supports their success.
