The Arizona Department of Public Safety awarded GL Solutions a contract to modernize licensing and permitting systems. The company’s GL Suite regulatory software provides AZDPS with a centralized system to manage licensing and regulatory activities more efficiently. The contract also supports the department’s strategic goals to improve customer service and decrease turnaround times.
“Staff at the Arizona Department of Public Safety manage complex licensing and regulatory responsibilities that directly support public safety across Arizona,” explained Michelle Shaffer, client executive at GL Solutions. “Manual processes and disconnected systems placed unnecessary strain on teams and limited transparency for applicants. GL Solutions plans to streamline workflows, digitize operations and expand self‑service tools. GL Suite helps staff reduce administrative burden while improving regulatory oversight, strengthening public safety and delivering reliable service to Arizona residents.”
Both GL Solutions and the State of Arizona partner with GovRAMP to establish a common cybersecurity standard. On January 19, GovRAMP awarded GL Suite, regulatory software from GL Solutions, GovRAMP Ready status—the first licensing solution to achieve the security standard. According to an April 18, 2025 GovRAMP press release , “Arizona will leverage GovRAMP’s established compliance framework, which provides enhanced security oversight and efficiency for state agencies and service providers. This move simplifies compliance efforts for vendors while strengthening Arizona’s cybersecurity posture across public sector entities.”
The Arizona Department of Public Safety joins a growing list of Arizona agencies partnering with GL Solutions to modernize regulatory operations. Other clients in the state include the Arizona Barbering and Cosmetology Board, as well as the Arizona Board of Medicine
The Arizona Department of Public Safety (AZDPS) provides public safety across Arizona by delivering statewide law enforcement services and administering select regulatory programs. Guided by the motto, Courteous Vigilance, AZDPS supports licensing and other regulatory functions, including oversight, compliance and enforcement. AZDPS values JUSTICE: justice, undaunted commitment, service, trust, integrity, courtesy and empathy.
GL Solutions celebrates more than 28 years helping state regulatory agencies better serve the public with GL Suite regulatory software; the licensing and permitting software, a secure GovRAMP Ready solution, transforms and modernizes operations for scores of agencies and departments nationwide. State agencies from Alaska to Connecticut use GL Suite to improve processes and outcomes. GL Solutions’ Agency Transformation service helps regulatory agencies modernize with a multi-step process, helping governments run, grow and adapt.
Contact:
Bill Moseley
Chief Executive Officer
Phone: (541) 312-3662
Email: moseley@glsolutions.com
Renee Moseley joined GL Solutions in 2016 with an educational and professional background in research and writing, along with software documentation. At GL Solutions she produces informative content to help regulatory agencies stay current on news and information that supports their success.
