by Ryan Pedersen | Dec 5, 2024 | Blog, Industry Expertise, Integrated Guidance, License Verification Website, Licensing and Permitting, Self-Service Websites
What happens when your agency experiences a spike in calls or mail? Do staff feel overwhelmed? Inquiries from the public and staff, especially during peak renewal periods, consume a great deal of time. A public website offers the most efficient method for managing the...
by Sam Hardin | Oct 22, 2024 | Background Checks, Blog, Integrated Guidance, Licensing and Permitting
To keep the public safe, your agency performs background checks on potential licensees. These background checks, however, take up staff time, especially if you lack an automated background check process. Manual data entry is slow and prone to error. Public safety also...
by Sam Hardin | Apr 9, 2024 | Blog, Implementation, Industry Expertise, Integrated Guidance, Licensing and Permitting, Modernization, Robust Reporting
Why Modernization? COVID changed the way that government agencies operate, and the way staff worked together. Many regulatory agency staff needed to transition to remote work—and some staff members continue to work remotely now. The way we work today, with...
by Renee Moseley | Feb 19, 2024 | Blog, Implementation, Industry Expertise, Integrated Guidance, Licensing and Permitting, Modernization, News, Specialized Solutions
The Office of the Illinois State Fire Marshal has chosen Kalispell, Montana-based, GL Solutions to implement an e-licensing system for the divisions of Fire Prevention, Elevator Safety, and Boiler and Pressure Vessel Safety. The agency, according to their website,...
by Renee Moseley | Jul 26, 2023 | Blog, Child Care Licensing, Featured Childcare Licensing, Industry Expertise, Integrated Guidance, Licensing and Permitting, Modernization, Specialized Solutions, White Papers
COVID changed the way we work—including how child care licensing agencies function. The pandemic showcased the need for new ways to serve the public, shifting from in-person to online services. Agencies adapted to remote work, multiple locations, and for some,...
by Marketing | Jan 29, 2021 | Blog, Implementation, Integrated Guidance, Licensing and Permitting, Modernization
Increasingly, professional licensing agencies are leveraging GL Suite’s labor-saving ability to support online applications, renewals and other activities. Among them is the North Dakota Real Estate Appraiser Qualifications and Ethics Board, which licenses appraisers,...
