Resource Category: Workflow Automation

Modernize Compliance, Documentation and Record-Keeping in Provider Care Licensing

Modernize Compliance, Documentation and Record-Keeping in Provider Care Licensing

For state agencies overseeing provider care, efficiency, accuracy and public trust are not just goals—they’re daily expectations. Managing applications, ensuring compliance and maintaining clear records require immense coordination, yet many agencies still rely...
Driving Successful Change with Ariz. Barbering & Cosmetology Board’s ED Frank Migali

Driving Successful Change with Ariz. Barbering & Cosmetology Board’s ED Frank Migali

Arizona Barbering and Cosmetology Board’s Executive Director Frank Migali shares how he drives successful change at his agency, including his vision of providing “world-class customer care.” One change he made to modernize communications saved his agency $60,000...