by Renee Moseley | Aug 15, 2023 | Blog, Industry Expertise, Licensing and Permitting, Modernization
Is your state a member of StateRAMP? Why should a state join StateRAMP? “State participation in StateRAMP is essential for safeguarding sensitive cloud-based data, given the heightened risk of cyberattacks on cloud applications,” according to Jessica Kashary,...
by Renee Moseley | Aug 9, 2023 | AI in Government, Blog, Child Care Licensing, Industry Expertise, Licensing and Permitting, News
Mont. CIO on the Biggest Threat to State Government from Generative AI Montana CIO and co-chair of the National Association of State Chief Information Officers’ Generative AI Working Group, Kevin Gilbertson, shares the benefits and challenges of generative AI. On the...
by Renee Moseley | Jul 26, 2023 | Blog, Child Care Licensing, Featured Childcare Licensing, Industry Expertise, Integrated Guidance, Licensing and Permitting, Modernization, Specialized Solutions, White Papers
COVID changed the way we work—including how child care licensing agencies function. The pandemic showcased the need for new ways to serve the public, shifting from in-person to online services. Agencies adapted to remote work, multiple locations, and for some,...
by Renee Moseley | Jul 10, 2023 | Blog, Industry Expertise, Licensing and Permitting, Modernization
Chief Technology Officer for the Arizona Medical Board Pushpa Gregory shares tips for making changes in an interview with GL Solutions. “Our staff in the agency have seen so many improvements over these years with all the automation. Their expectations are pretty...
by Marketing | Jul 1, 2023 | Blog, Implementation, Industry Expertise, Modernization, News, Newsletter
Over the years, I’ve taken an interest in engagement, partly for obvious professional reasons and partly because, well, I find people interesting. Here are some suggested tools, resources and thoughts related to engagement: Gallup and the Q12 Gallup does a nice job of...
by Marketing | Jun 19, 2023 | Blog, Industry Expertise, Licensing and Permitting, Modernization
Arizona Barbering and Cosmetology Board’s Executive Director Frank Migali shares the return on investment of positive customer experiences and how he validates the success of changes at his agency in an interview with GL Solutions. GL: Can you share a change or...
