by Renee Moseley | Mar 4, 2025 | Blog, Implementation, Industry Expertise, Modernization
Regulatory agencies depend on high-quality regulatory software and reliable vendors to perform their duties efficiently. Choosing the wrong vendor or relying on a state IT department that struggles to maintain current software often leads to operational failures and...
by Renee Moseley | Feb 25, 2025 | AI in Government, Blog, Industry Expertise, Licensing and Permitting, Specialized Solutions
Artificial intelligence (AI) transforms state government operations in ways many employees and the public never notice. Many regulatory agencies already rely on AI to streamline processes, improve service delivery and ensure regulatory compliance. Whether handling...
by Renee Moseley | Feb 17, 2025 | Blog, Industry Expertise, Licensing and Permitting
Effective public complaint management serves as the backbone of trust between your regulatory agency and the communities you serve. When handled efficiently, complaints transform into valuable opportunities to improve operations, address systemic issues and...
by Renee Moseley | Feb 5, 2025 | Blog, Implementation, Industry Expertise, Licensing and Permitting
Your regulatory agency processes numerous forms and payments daily, and while this is a routine function, challenges such as incorrect payment amounts and inaccurate form submissions cause inefficiencies. These issues, if left unchecked, lead to wasted resources,...
by Marketing | Jan 23, 2025 | Blog, Industry Expertise, Licensing and Permitting, Modernization, Specialized Solutions
Your staff likely dedicates significant time each month preparing for agency board meetings. When your current system falls short in helping plan and schedule these meetings efficiently, frustration builds, time slips away and critical agency tasks suffer. A board...
by Renee Moseley | Jan 22, 2025 | Blog, Case Management, Child Care Licensing, Firearms Permitting, Implementation, Industry Expertise, Integrated Guidance, Licensing and Permitting, Modernization, News, Specialized Solutions
Kalispell, Mont. —January 22, 2025 GL Solutions, a leading regulatory software provider, has been awarded a statewide contract for licensing systems in North Dakota. The award designates GL Solutions as one of four authorized providers of licensing systems in the...