Get in-depth reporting on the challenges facing regulatory agencies and the solutions that empower agencies to transform operations and modernize services.
Your agency helps the public verify information about professionals and practitioners they wish to hire. What happens when your agency fails to provide accurate and current information? Unfortunately, incorrect public verification information leads the public to make...
Your agency protects the public by following up on failed inspections. But what if your current system lacks the ability to perform that follow up? Without that support, inspectors must use a time-consuming manual reinspection process that can allow violators to slip...
To protect the public, your agency must enforce regulations in a consistent and timely manner. But what if your agency lacks documentation on how to execute enforcement processes? When your agency fails to enforce requirements and statutes correctly, unqualified...
Your agency must verify that license applicants satisfy all requirements. What if your agency lacks the ability to track such information automatically? Unfortunately, the inability to track requirements sometimes results in unqualified applicants gaining approval,...
To protect the public, your agency needs to track the prior names and addresses of licensees and businesses. Too often, applicants with prior offenses will try to slip through your background check process by using aliases. Likewise, some businesses with spotty track...
Too often, people think leadership is about where the leader wants to go. Untrue. Leadership is about getting the group where it needs to be. Leadership is about sacrificing your time and talent in service of the greater good. You can be the person who gives of...
You need to present agency metrics to your board. You strive to communicate budget, performance and other relevant key performance indicators (KPIs) in an accurate - and compelling - way. However, your current system cannot generate or present metrics. Use powerful...
After board meetings, your staff must process board decisions and update related records, sometimes by the hundreds. This can require a significant amount of time, especially when staff must enter information manually in multiple places. A system that stores...
The coronavirus pandemic may have changed the way your agency conducts board meetings, replacing in-person meetings with remote meetings. A Board Meeting Management business process supports agencies with similar needs by allowing the creation and distribution of...
