by Renee Moseley | Sep 25, 2023 | Blog, Implementation, Licensing and Permitting
A survey of state CIO’s shows security tops the list of priorities for 2023. To protect the security of your regulatory agency, consider requiring SOC 1 and SOC 2 reports from your service providers. The SOC 1 audit helps you ascertain the reliability of a vendor’s...
by Marketing | Jul 1, 2023 | Blog, Implementation, Industry Expertise, Modernization, News, Newsletter
Over the years, I’ve taken an interest in engagement, partly for obvious professional reasons and partly because, well, I find people interesting. Here are some suggested tools, resources and thoughts related to engagement: Gallup and the Q12 Gallup does a nice job of...
by Marketing | Jun 19, 2023 | Blog, Child Care Licensing, Implementation, Specialized Solutions
If anyone deserves labor-saving technology, it’s licensing specialists with child-services agencies. There are so many demands on their time they often struggle to keep up with work. But if they make a mistake, a child could be placed in a dangerous foster home or...
by Marketing | Jun 14, 2023 | Blog, Implementation, Industry Expertise, Licensing and Permitting, Modernization, Podcast
Arizona Barbering and Cosmetology Board’s Executive Director Frank Migali shares how he drives successful change at his agency, including his vision of providing “world-class customer care.” One change he made to modernize communications saved his agency $60,000...
by Marketing | May 30, 2023 | Blog, Implementation, Industry Expertise, Licensing and Permitting, Modernization
Chief Technology Officer for the Arizona Medical Board Pushpa Gregory shares tips for successful project management in an interview with GL Solutions. GL: Do you have any tips or tricks to support successful IT projects? Pushpa Gregory: Select the right people to be...
by Marketing | May 23, 2023 | Blog, Implementation, Industry Expertise, Licensing and Permitting, Modernization, Podcast
The Arizona Medical Board’s Chief Technology Officer Pushpa Gregory shares her process for managing IT projects from meeting with leadership to incorporating budgets and involving stakeholders. She offers four tips for successful IT projects. For show notes, as well...
