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Get in-depth reporting on the challenges facing regulatory agencies and the solutions that empower agencies to transform operations and modernize services.
Regulatory Agencies, Striving and Struggling with Technology
Often agencies do not know how they work, lack the ability to abstract and generalize work methods, cannot describe those methods to IT support, lack the leadership skills to engage staff, and finally, cannot overcome change management obstacles. When regulatory...
Effects of Nurse Licensure Compacts
Nurse licensure compacts: Before, during, and after COVID According to a research paper from the Brookings Institution, the COVID-19 pandemic highlighted the importance of nurse licensure compacts; these compacts allow nurses to practice in multiple states without...
Child Care Agencies Sued for Harming Children
Class-Action Litigation Increasingly Common “Texas’s foster care system is broken, and it has been that way for decades,” wrote U.S. District Judge Janis Graham Jack in her 2015 ruling related to a lawsuit against Texas' troubled foster care system. “All the while,...
Best Practices for Managing your Staff
New Measures on Leadership and Management Trust, compassion, stability and hope. According to Gallup, employees need leaders to exhibit these traits—to feel involved in their company and engaged in their work. In their latest assessment, Gallup measures employee...
Interview with Ala. Home Builders Licensure Board’s IT Manager Suanne Parnell
Why She Thinks Modernization is Worth It Ala. Home Builders Licensure Board’s IT Manager Suanne Parnell shares her agency’s journey to modernize—from a “forward thinking” board to COVID’s impacts on her agency and a shift from paper. She explains why modernization is...
Arizona Cosmetology Board moves licensing, renewals online
GL Solutions continues to make improvements to the Arizona State Board of Cosmetology’s GL Suite system to manage hair salon license applications and renewals. Online licensing and renewals support remote work The cosmetology board, a GL Solutions client since 2014,...
GL Solutions Partners with Software Reseller Carahsoft
Kalispell, MT– March 14, 2023 – GL Solutions recently partnered with Carahsoft Technology Corp. to provide government agencies with another pathway to purchase the company’s GL Suite regulatory software. Carhasoft, a government IT reseller, enables agencies to...
Workflow Dashboards Help Alaska Investigators Tackle a Mountain of Work
Public agencies often must manage large volumes of work governed by strict deadlines. Fortunately, GL Suite can be configured to allow both managers and staff to monitor the volume and status of work efficiently and ensure that it gets done on time. In Alaska, the...
Are CIOs a Threat to Modernization?
Are CIOs a Threat to Modernization? Research on digital government uncovered a mismatch “between the institutional roles mandated to Chief Information Officers (CIOs) and the organizational and management skills that people in those roles tend to have.” The research...