Get in-depth reporting on the challenges facing regulatory agencies and the solutions that empower agencies to transform operations and modernize services.
Arizona Barbering and Cosmetology Board's Executive Director Frank Migali shares how he drives successful change at his agency, including his vision of providing “world-class customer care.” One change he made to modernize communications saved his agency $60,000...
Sales of handguns and other weapons are setting records in many states. Amid this surge, lawmakers and regulatory officials continue to juggle the needs of firearm owners, public safety professionals and the general public. Despite such differences, people across the...
Filling the Talent Pipeline at State Agencies Research from the National Association of State Chief Administrators (NASCA) focuses on ways to fill job vacancies in state government. According to Bridging talent gaps: a post pandemic priority for state CAOs, the Chief...
Chief Technology Officer for the Arizona Medical Board Pushpa Gregory shares tips for successful project management in an interview with GL Solutions. GL: Do you have any tips or tricks to support successful IT projects? Pushpa Gregory: Select the right people to be...
The Arizona Medical Board’s Chief Technology Officer Pushpa Gregory shares her process for managing IT projects from meeting with leadership to incorporating budgets and involving stakeholders. She offers four tips for successful IT projects. For show notes, as well...
Ala. Home Builders Licensure Board’s IT Manager Suanne Parnell shares her agency’s journey to modernize—from a “forward thinking” board to a shift from paper. She explains why modernization is worth it in an interview with GL Solutions. GL: Can you talk about where...
Often agencies do not know how they work, lack the ability to abstract and generalize work methods, cannot describe those methods to IT support, lack the leadership skills to engage staff, and finally, cannot overcome change management obstacles. When regulatory...
Nurse licensure compacts: Before, during, and after COVID According to a research paper from the Brookings Institution, the COVID-19 pandemic highlighted the importance of nurse licensure compacts; these compacts allow nurses to practice in multiple states without...
Class-Action Litigation Increasingly Common “Texas’s foster care system is broken, and it has been that way for decades,” wrote U.S. District Judge Janis Graham Jack in her 2015 ruling related to a lawsuit against Texas' troubled foster care system. “All the while,...
