Get in-depth reporting on the challenges facing regulatory agencies and the solutions that empower agencies to transform operations and modernize services.
I want to empower you by offering you what you already have – YOU. We often make our satisfaction or happiness contingent on a client, on a smooth system, on a coworker doing their job correctly. Disempowerment, literally an abdication of self-responsibility, occurs...
Serving regulatory agencies isn’t just something we do at GL Solutions. It’s all we do. And when you specialize in something, you become very good at it. If your agency has an unusual software need – and what agency doesn’t? – we’ve seen it before and know how to meet...
North Dakota Department of Human Services, Children and Family Services Division The North Dakota Department of Human Services, Children and Family Services Division, has chosen GL Solutions to develop a statewide child-care licensing system. The system will...
To function efficiently, regulatory agencies rely upon the quality of their software and the reliability of their software vendors. Bad things happen when agency officials choose the wrong vendor or rely upon a state IT department that fails to keep software up to date.
What happens when the computer system that supports your agency’s work experiences an outage? Officials in Maryland could tell you. In late June, what has been described as a “catastrophic hardware failure” to a state data system compromised the ability of the state...
To protect your agency, you depend on your IT department, hosting center and software vendor to provide disaster recovery protocols. But what happens when they fail to establish these protocols, leaving your agency’s information vulnerable? When a disaster strikes,...
Your agency helps the public verify information about professionals and practitioners they wish to hire. What happens when your agency fails to provide accurate and current information? Unfortunately, incorrect public verification information leads the public to make...
Your agency protects the public by following up on failed inspections. But what if your current system lacks the ability to perform that follow up? Without that support, inspectors must use a time-consuming manual reinspection process that can allow violators to slip...
To protect the public, your agency must enforce regulations in a consistent and timely manner. But what if your agency lacks documentation on how to execute enforcement processes? When your agency fails to enforce requirements and statutes correctly, unqualified...
