Get in-depth reporting on the challenges facing regulatory agencies and the solutions that empower agencies to transform operations and modernize services.
Whether your state controls access to firearms tightly or allows adults to carry concealed weapons without obtaining a license, law enforcement officials and retailers need to perform background checks quickly and accurately. Interfaces allow the system to search the...
Even as nonviolent crime dipped across the country in 2020, homicides soared. Over the first nine months of the year, the number of killings exceed 2019 numbers by almost 21%, according to The Washington Post. The trend affected small cities as well as large ones....
Increasingly, professional licensing agencies are leveraging GL Suite’s labor-saving ability to support online applications, renewals and other activities. Among them is the North Dakota Real Estate Appraiser Qualifications and Ethics Board, which licenses appraisers,...
GL Solutions recently completed a mobile-optimization project for the North Carolina State Board of Certified Public Accountant Examiners. By updating the individual renewal website for CPAs, the agency hoped to make renewals as easy to complete on users’ phones as...
My recently completed term as a Bend city councilor affirmed my long-held hope and frustrations with government. Local governments are a microcosm of the events that play out at higher levels of government and society. You witness government in action without having...
Do your agency’s inspectors miss appointments? Does your agency sometimes pay unnecessary overtime and mileage because inspections are not mapped and scheduled efficiently? If so, you need mobile inspection functionality that schedules inspections according to...
The current pandemic offers valuable insights into what it means to work together – and really just be alive. COIVD requires that we work together in different ways – oftentimes moving from in-person to electronic communications. What was your experience of COVID...
Inspectors need up-to-date information to work efficiently and accurately. Too often, however, the information at their disposal is old and incomplete, leading to incorrect inspections and even incorrectly issued permits. Ensure accuracy by providing access to the...
Inspectors spend most of their time in the field and often record their findings the old-fashioned way: on paper. That’s a problem. Agency staff must enter those details into the agency’s computer system later, slowing the inspection process and increasing the risk of...
