Get in-depth reporting on the challenges facing regulatory agencies and the solutions that empower agencies to transform operations and modernize services.
What motivates regulatory leaders to improve their agency? And what does the ultimate agency look like? Learn why leaders choose to transform their agency, as well as the resources they use on their journey towards a model agency. Tip: Take our quick Optimal Agency...
How a Declining Workforce Impacts Agency Staff and Those They Serve According to the Rockefeller Institute of Government only the government and the leisure and hospitality sector now consistently see actual declines in workers. “What’s more,” according to the...
8 Ways for States to Prepare for the Cybersecurity Grant Program The Center for Internet Security (CIS) recently released a document to help states prepare for the State and Local Cybersecurity Grant Program from the U.S. Department of Homeland Security. The Multi...
Telehealth Model Legislation—A Comparison of Bills and Guidelines The American Medical Association (AMA), Uniform Law Commission (ULC) and Federation of State Medical Boards (FSMB) recently developed model telehealth bills and guidelines for states to review when...
Q: We receive a lot of calls from users who forget their credentials/security answers to our websites. What can we do to better support them? A: Many regulatory agencies handle a high volume of calls—with a significant portion of those calls involving login issues....
Mont. Gov. Interviews GL Solutions’ CEO at Economic Summit GL Solutions’ CEO Bill Moseley spoke about GL Solutions recent expansion to Montana, along with the company’s growth, at the Montana “On the Rise” Economic Summit. Mont. Gov. Greg Gianforte interviewed Moseley...
GL Solutions interviewed Amy Westermann Chief Counsel for the State Tax Commission of Missouri for our series on how to eliminate paper at your licensing agency. Discover the challenges they encountered, as well as the resulting long-term benefits. Q. Working in a...
Digitize your agency for 24/7 service The COVID pandemic changed the way regulatory agencies work. More than ever before, licensing agencies need the ability to work from home. A recent survey shows many government employees continue to telework; the latest data...
6 ways software keeps your licensing agency afloat The COVID pandemic, along with the resulting Great Resignation, caused widespread staffing shortages across the U.S.—including at licensing agencies. Keep your staff from drowning in their work, with these six...
