Get in-depth reporting on the challenges facing regulatory agencies and the solutions that empower agencies to transform operations and modernize services.
The Arizona Medical Board issued nearly 2,000 initial MD licenses in fiscal year 2020, bringing the total number of licensed MDs to roughly 26,000. In processing all of those applications and subsequent renewals, the state emailed a staggering number of notifications...
COVID changed the expectations of how businesses—and regulatory agencies—serve their customers. Despite COVID, people still expected government to meet their needs, including the ability to renew or apply for a license. Regulatory agencies heard the call to modernize,...
Regulatory leaders shared an interest in improving their agencies—from staying current on policy trends to eliminating paper at their agency. Discover the stories that gained the most attention from regulatory leaders in 2022. GL Solutions' most-read regulatory...
Results of State Government Modernization Research A survey of state technology directors reveals that security ranks first on the list of legacy application issues facing states. Other top answers include software maintenance upgrades limited or unavailable, as well...
New state rules and regulations force your regulatory agency to constantly pivot—as you align your complex business processes with these legislative updates. Discover some of the latest legislative changes—and opportunities—confronting your agency. And learn how to...
How well does your regulatory agency communicate—both externally with the public and internally with staff? Review the following five steps and see where your agency falls. Then learn how to level up your agency’s communications. Step 1: Communicate your vision In...
We gathered the essential tips from three regulatory leaders to optimize your regulatory agency. Learn from Dennis Seavers, Executive Director of the North Carolina Board of Barber Examiners, Amy S. Westermann, Chief Counsel for the State Tax Commission of Missouri...
The Difference Between Agency Transformation and Agency Modernization The American Rescue Plan Act provides funds and highlights the need to modernize regulatory software. And as a regulatory agency you strive to modernize the way you serve the public, as well as the...
2022 State CIO Application Modernization Report The National Association of State Chief Information Officers (NASCIO) conducted a study during 2022 on the topic of state government application modernization. The study included an online survey and individual...
