by Marketing | Jul 28, 2020 | Blog, Industry Expertise, Licensing and Permitting
To function efficiently, regulatory agencies rely upon the quality of their software and the reliability of their software vendors. Bad things happen when agency officials choose the wrong vendor or rely upon a state IT department that fails to keep software up to...
by Marketing | Jul 23, 2020 | Blog, Firearms Permitting, Industry Expertise, Licensing and Permitting
What happens when the computer system that supports your agency’s work experiences an outage? Officials in Maryland could tell you. In late June, what has been described as a “catastrophic hardware failure” to a state data system compromised the ability of the state...
by Marketing | Jul 16, 2020 | Blog, Specialized Solutions
To protect your agency, you depend on your IT department, hosting center and software vendor to provide disaster recovery protocols. But what happens when they fail to establish these protocols, leaving your agency’s information vulnerable? When a disaster strikes,...
by Marketing | Jul 6, 2020 | Blog, Licensing and Permitting
Your agency helps the public verify information about professionals and practitioners they wish to hire. What happens when your agency fails to provide accurate and current information? Unfortunately, incorrect public verification information leads the public to make...
by Marketing | Jul 2, 2020 | Blog, Industry Expertise, Licensing and Permitting, Specialized Solutions
Your agency protects the public by following up on failed inspections. But what if your current system lacks the ability to perform that follow up? Without that support, inspectors must use a time-consuming manual reinspection process that can allow violators to slip...
by Marketing | Jun 23, 2020 | Blog, Case Management, Licensing and Permitting
To protect the public, your agency must enforce regulations in a consistent and timely manner. But what if your agency lacks documentation on how to execute enforcement processes? When your agency fails to enforce requirements and statutes correctly, unqualified...
