The National Association of State Chief Information Officers (NASCIO) conducted a study during 2022 on the topic of state government application modernization. The study included an online survey and individual interviews of state CIOs. A webinar on the survey explores the results of the study and showcases the challenges to application modernization. CIOs, such as State CIO of Nebraska Ed Toner and State CIO of Vermont John Quinn, offer their recommendations for states to move forward with application modernization efforts.
Learn best practices and strategies from these CIO’s, as they tackle pressing questions, such as: How do you get agencies to think digitally? How do you approach large legacy systems?
According to the NASCIO survey, modernization now ranks “top of mind” for state CIOs for several reasons. COVID revealed the weaknesses in legacy systems to meet consumer demand. Manual service delivery models failed to work to offer people assistance. And consumers now demand modern digital services. Along with these demands, the federal funds available to states create opportunities for states to modernize their applications.
According to the NASCIO survey, the following ranked highest for the reasons driving modernization:
The NASCIO survey found that 10 or more survey respondents experienced the following challenges:
The NASCIO webinar listed the following recommendations:
“We hire the people—not for a particular position,” said Ed Toner. “We just bring them in and then we find the right fit for that individual.”
For more recommendations, along with additional survey results, watch State Government Application Modernization is Under Stress. Or preview the PowerPoint slides for the presentation.
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