Does your agency send out notifications manually? If so, you know how much staff time this requires. To operate efficiently, a system should allow users to use automated email notifications. Use automated, scheduled emails to help prevent the following common problems at your agency:

  • Significant backlogs that are difficult to overcome
  • Excessive staff time devoted to manual email delivery
  • Staff miss important deadlines
  • Constituents receive important information late
  • Missed deadlines subject agency to possible litigation
  • Agency receives pressure to update system
Automated emails offer solutions

Automated notices ensure notifications go out at the right time. Rules set by your agency help to trigger automatic emails, including the updating of a license status or the receipt of a new or an incomplete application. In addition, your agency can send email notifications on a prescribed schedule.

Store notifications along with related records in your system. This feature provides an important audit trail and saves filing time for your agency. Conversation-style tracking stores all replies to a notification.


Benefits of automated emails:
  • Agencies reduce backlogs
  • Staff save time
  • Notifications send automatically
  • Staff meet deadlines
  • Constituents receive timely information
  • Agencies earn trust
  • Agencies save postage
Features to look for
When selecting automated notifications for your system, some key features to look for include:
  • Stores notifications with related record.
  • Triggers notifications based on any user-defined criteria.
  • Generates alerts individually or in batches.
  • Sends alerts to internal or external stakeholders.
  • Alerts users of incomplete requirements or invalid information.
  • Alerts users of missed renewal dates.
  • Emails associated fee amount with a direct link to payment website.

It’s time to bring licensing and permitting into the 21st century. We guide you in modernizing your regulatory agency with automated digital licensing and permitting solutions tailored to your unique needs.

Protect the public and regulate properly by streamlining and integrating your agency’s tracing, background check, and weapons permitting functions.

Fully automate your claims management process. Our configurable case management application adapts to your unique needs and workflows.

Protect the lives of children by streamlining and automating your agency’s regulatory functions. Our highly configurable childcare licensing application adapts to your unique needs and workflows.

A revolutionary approach to true agency modernization, our Agency Transformation service is the next step in the evolution of GL Suite— for current and new customers alike

Learn how GL Solutions guides you from your current operational state to a digitally transformed future.

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