GL Solutions has revised user acceptance testing (UAT) for client projects in order to provide expert guidance and reduce the work required of agency users. UAT, which takes place at the conclusion of a project, allows end users to validate that the software functions as specified and meets their needs.
UAT now involves walk-throughs led by GL Solutions Business Analysts, who are the experts who design software according to client needs. During a typical walk-through, a client will complete a business process by following the steps contained in its Process Guide or specific testing steps when a Process Guide is unavailable. A Business Analyst will monitor this activity and enter all defects encountered and potential enhancements desired.