Tailored to Agency Requirements
Leverage Other Agencies
GL Solutions has studied the way other scores of other agencies do work and turned that knowledge into best practices.
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Use Agency Experts
Our specialists will visit your agency, assess your workflow and your needs and guide you through the software process.
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Refine Your Goals
Review and approve all work on your system, and continue to add features and functionality after go-live.
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Guide Employees
Process Guides within GL Suite show staff how to complete work even as they’re doing it.
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See How Things Work
With GL Suite, there’s no need to worry about losing important system documentation. It’s all right there.
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Leverage Other Agencies
We know how to create the software you need because we’ve done it for dozens of other agencies. For more than 20 years, GL Solutions has captured the way scores of agencies do their work. The experience has helped us build a library of templated business processes based on industry best practices. Whatever your agency’s software system needs to do – from accepting online applications to sending batch renewals – GL Solutions has developed a process to do it well.
Use Agency Experts
GL Solutions’ Business Analysts are experts at discovering how agencies and their specialists work, then translating that knowledge into software that helps them work better. Our specialists will visit your agency, conduct interviews and guide you through the development of a system that meets your agency’s needs. Their work is supported by company best practices developed over two decades.
Refine Your Goals
GL Suite allows your agency to create the system you need now, then expand it as your agency’s requirements change. You will review and approve all work on your regualtory software design before we do it, ensuring that you get exactly what you need. Flow charts and other tools that help you visualize software processes are integrated into the Business Process Center, where you and your staff can find them. When you want to expand your system, you can browse our business process library and order work through the application.
Guide Employees
Not only does GL Suite help agency staff work more efficiently, Process Guides built into the application show them exactly how to do their work in real time. The guides provide step-by-step instructions consistent with agency procedures, allowing new employees to learn their jobs quickly. And because Process Guides are interactive, they allow all users to complete tasks without making multiple trips to application menus. In addition, GL Suite prompts users to restore previously opened tabs on login to help the user retain progress on all open records and easily get back to their work; GL Suite navigates the user back to the Process Guide and highlights the step they were on.
See How Things Work
Important documentation is produced as a software system is built, including specifications, approvals, flow charts and other visualizations. All of this information is stored in GL Suite’s Business Process Center, allowing the agency to review all past work and ensuring that nothing gets lost when staff leave.