Get in-depth reporting on the challenges facing regulatory agencies and the solutions that empower agencies to transform operations and modernize services.
Modernize your case management system enabling your regulatory agency to better manage and automate every aspect of the case management process. An efficient case management solution means improved business processes, greater efficiency in less time, lower costs, as...
Protect the public and regulate properly by streamlining and integrating your agency’s tracing, background check and weapons permitting functions. Modernizing your firearms permitting system helps ensure public safety by keeping guns out of the wrong hands. A highly...
A survey of state CIO’s shows security tops the list of priorities for 2023. To protect the security of your regulatory agency, consider requiring SOC 1 and SOC 2 reports from your service providers. The SOC 1 audit helps you ascertain the reliability of a vendor’s...
Modern licensing tools support your regulatory agency, improving the efficiency and effectiveness of state and local government. In turn, local economies receive a boost—better tackling workforce shortages and serving constituents. While modern licensing tools bring...
Asking a busy licensing official to think about licensing software can be like asking a firefighter to discuss new equipment while battling a blaze. Sure, that new ladder truck might come in handy a few months from now. But … the house is on fire! Not only are...
Is your state a member of StateRAMP? Why should a state join StateRAMP? “State participation in StateRAMP is essential for safeguarding sensitive cloud-based data, given the heightened risk of cyberattacks on cloud applications,” according to Jessica Kashary,...
Mont. CIO on the Biggest Threat to State Government from Generative AI Montana CIO and co-chair of the National Association of State Chief Information Officers’ Generative AI Working Group, Kevin Gilbertson, shares the benefits and challenges of generative AI. On the...
COVID changed the way we work—including how child care licensing agencies function. The pandemic showcased the need for new ways to serve the public, shifting from in-person to online services. Agencies adapted to remote work, multiple locations, and for some,...
Chief Technology Officer for the Arizona Medical Board Pushpa Gregory shares tips for making changes in an interview with GL Solutions. “Our staff in the agency have seen so many improvements over these years with all the automation. Their expectations are pretty...
