Some advanced users of GLSuite regularly view technical logs. Such logs can include payment log files and interface log files. They store such information as the time an interface ran, for whom it was run and whether it was successful. Reviewing and troubleshooting technical logs can help clients spot problems.
A client looking to move hosting to GL Solutions recently asked whether the shift would eliminate the ability to view technical logs. GL Solutions worked with the client to ensure that the necessary logs would remain available for inspection, eliminating a concern about a beneficial hosting change.
To learn more, email us at firstname.lastname@example.org or call at (541) 337-2659. For current clients, please contact your agency partner. GL Solutions strives to support your agency with software designed to grow and adapt with your agency. We look forward to hearing from you.