It’s time to bring licensing and permitting into the 21st century. We guide you in modernizing your regulatory agency with automated digital licensing and permitting solutions tailored to your unique needs.

Protect the public and regulate properly by streamlining and integrating your agency’s tracing, background check, and weapons permitting functions.

Fully automate your claims management process. Our configurable case management application adapts to your unique needs and workflows.

Protect the lives of children by streamlining and automating your agency’s regulatory functions. Our highly configurable child care licensing application adapts to your unique needs and workflows.

A revolutionary approach to true agency modernization, our Agency Transformation service is the next step in the evolution of GL Suite— for current and new customers alike.

Learn how GL Solutions guides you from your current operational state to a digitally transformed future.

New Miss. Law Allows State Board to Probe Officer Misconduct

New Miss. Law Allows State Board to Probe Officer Misconduct

New Miss. Law Allows State Board to Probe Officer Misconduct Mississippi Gov. Tate Reeve signed a bill that gives the state’s officer certification and training board the power to investigate law enforcement misconduct. According to Mississippi Today on May 16, the...

GL Solutions relies on our experienced, knowledgeable employees to achieve our mission to help governments run, grow and adapt. But we couldn’t do everything we do without valued industry partnerships.

Many years ago, we hired a designer to create a mascot that reflects what we do, which is develop software for state licensing agencies. We called him Government Geek because, well, government and software. The Geek served us well for a time and has since been enjoying retirement on one of our servers. We’ve decided to bring him back for a new feature: Ask the Geek.

Can software help with that?

Here’s what we have in mind.

Regulatory officials regularly encounter inefficiencies and frustrations related to process and workflow. They often live with them, unaware that software geeks somewhere have developed solutions – and licensing specialists elsewhere are using them.

We invite you to share some of these inefficiencies and frustrations, via email. The Geek – by which we mean our captive coding geeks – will discuss the issue, determine whether a software solution exists and, if so, what it might look like. Ask the Geek will post a response in our newsletters and on our website.

If you do share an issue, we will follow up, if necessary, only to understand the issue fully and create a response. If you’d like to know more about us or request a demo, you can ask. But that’s not our purpose here. You also can ask us not to identify you in our response.

What kinds of questions are OK?

If the issue involves the ways in which you, your colleagues or your department do your jobs, feel free to ask. We may not have a software answer. But it’s more likely that we’ve seen the problem before and can describe a solution.

One recent example involves guided report-writing. A human services agency shared a problem their specialists encounter with their current system, which provides a blank field for the creation of investigative reports. Because the system doesn’t offer any guidance, specialists often don’t share the information needed to support enforcement actions. Sometimes, they share too little. Sometimes, they share information that isn’t relevant. As a result, the reports bounce back and forth between specialists and supervisors. Time is wasted, and everyone’s frustrated.

The agency wanted to know whether software can walk specialists through the creation of such reports, ensuring that the relevant information – and only the relevant information – is provided. The answer is yes.

Where to send questions

If you have a question for Government Geek, email it to sales@glsolutions and write “Ask the Geek” in the subject line.

Run, Grow and Adapt

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GL Solutions helps governments run, grow and adapt. To learn more, explore our website, call us at 800.930.1193 or email us at hello@glsolutions.com.

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