It’s time to bring licensing and permitting into the 21st century. We guide you in modernizing your regulatory agency with automated digital licensing and permitting solutions tailored to your unique needs.

Protect the public and regulate properly by streamlining and integrating your agency’s tracing, background check, and weapons permitting functions.

Fully automate your claims management process. Our configurable case management application adapts to your unique needs and workflows.

Protect the lives of children by streamlining and automating your agency’s regulatory functions. Our highly configurable child care licensing application adapts to your unique needs and workflows.

A revolutionary approach to true agency modernization, our Agency Transformation service is the next step in the evolution of GL Suite— for current and new customers alike.

Learn how GL Solutions guides you from your current operational state to a digitally transformed future.

New Miss. Law Allows State Board to Probe Officer Misconduct

New Miss. Law Allows State Board to Probe Officer Misconduct

New Miss. Law Allows State Board to Probe Officer Misconduct Mississippi Gov. Tate Reeve signed a bill that gives the state’s officer certification and training board the power to investigate law enforcement misconduct. According to Mississippi Today on May 16, the...

GL Solutions relies on our experienced, knowledgeable employees to achieve our mission to help governments run, grow and adapt. But we couldn’t do everything we do without valued industry partnerships.
GL Solutions’ newsletter features a Q&A with a representative of one of our company’s client agencies. Responses can be edited for clarity and brevity. Sabrina Hines (left) appears in this 2019 photo with former exchange student Ana Ojanguren. 

Q: What does your agency do?
A:  The Alabama Board of Cosmetology and Barbering is a regulatory board that processes applications for examinations and licenses for barbers, cosmetologists, estheticians, instructors, manicurists, natural hairstylists and threaders.

Q: What is your role within your agency?
A: I am an accounting technician for the agency who does all aspects of the accounting functions within the licensing database. I am also the database coordinator. I wear other hats within the agency, but these are my main roles!

Q: How long have you worked for your agency?
A: April made 17 years with the Cosmetology and Barbering Board.

Q: What aspect of your job do you find the most rewarding?
A: Being able to work with others in the office and determining what can make things easier on us. I also enjoy being able to interact with others and getting their input to see what they think can make things better.

Q: What is your favorite hobby or pastime?
A: I love sports – most of all, all things Auburn! I love to travel and have a newfound love for cruising. I have always loved to bowl!

Q: How long has your agency used GL Suite?
A: We have used GL Suite since 2005, so going on 15 years.

Q: How does your agency use GL Suite?
A: We utilize GL Suite for many things: as a licensing database, exam certifications, document uploads and archives, hearings and complaints, license verifications, inspections of shops and schools and accounting fees.

Q: What aspects of your job or those of your colleagues has GL Suite made easier or faster?
A: Having availability in real time, with GL Suite hosting our database, has made things a lot easier. All entries in the database are instantaneously available for licensee search, inspections, letters and document uploads.

Q: What else would you like people to know about you, your agency or GL Suite?
A: GL Suite for your agency is only as good as you make it. Always be sure to explain, in detail, what you want and need when creating a task or project. I was never happier to have someone return to GL Suite when I learned Agency Partner Steven Wood was back! He is an excellent person and a joy to work with. I am thankful to have him on my account!

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GL Solutions helps governments run, grow and adapt. To learn more, explore our website, call us at 800.930.1193 or email us at

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