December 19, 2019

GL Solutions simplifies resolution of complex tasks

Specialized solutions for regulatory agencies

Sometimes clients submit a single task that GL Solutions must break into multiple tasks to appropriately solve the issue. GL Solutions recently modified that process to improve the client experience.

Now, when a client submits a single issue that requires multiple tasks, GL Solutions:

  • Informs the client of the need to use more SLA tasks
  • Creates the tasks
  • Schedules the tasks to complete on the same day

Task reports in GL Portal group the original task and additional tasks together. Furthermore, clients hear when all tasks complete related to the original issue, rather than hearing when parts of the issue get resolved.

Learn more about task management and GL Solutions

GL Solutions strives to improve continuously. Please contact GL Solutions to learn more about GL Suite regulatory software.

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