Working at GL Solutions

GL Solutions provides a place for extraordinarily talented friends to struggle, learn and grow together, while building something bigger than themselves. 

Culture of GL Solutions

Our core values, goals, and norms drive our culture and the collective behavior of our company. We align the work environment, expectations, compensation, benefits, and other systems to support our culture.

What kind of person succeeds at GL Solutions?

The best fits in the company’s history have moved among all kinds of positions from entry-level positions, like quality assurance, to more advanced work, like project management to team management to executive leadership—and even company ownership.  If you have the right stuff, we can teach you the rest.  

We look for these characteristics: 

  • The best seek to learn about their personal and professional potential. They push their limits.
  • Through thick and thin, you can count on the best for their perseverance, fortitude, and tenacity.
  • You can count on the best because they always do what’s right, acting with courage, loyalty and honor.

What makes a person well qualified?

Let’s say you have “the right stuff.” What about qualifications? While considered, GL Solutions places less emphasis on your work history and diplomas. GL Solutions looks for and hires people with specific abilities, no matter their background.  We can train skills.

Regardless of the role, most people in our company have these abilities:

  • Critical Thinking — You use logic and reasoning to evaluate alternative solutions, conclusions, or approaches to problems.
  • Systems Analysis — You can determine how a system should work and how changes affect outcomes.
  • Deductive Reasoning — You can apply general rules to specific problems to produce answers that make sense.
  • Information Ordering — You can arrange things or actions in a certain order or pattern according to a specific rule or set of rules.

What’s the office vibe?

GL Solutions’ growth, nearly 100% year over year in 2023, creates a fast-paced, intense environment while company values emphasize teamwork and systems. You can feel a tension between getting the work done, and following guidance on the best way to do things. Our growth drives a workload that one can feel companywide. Some people call it exciting, invigorating – promoting collaboration and teamwork. While our vision inherently requires periods of intensity, we also appreciate periods when things are relaxed, and people take R&R.

People often remark about their supportive and friendly coworkers. You can go up to anyone, and they will take time to help you find an answer or understand a problem.

Some people prefer things that are steady and easy. Just-here-punching-the-clock employees quickly leave.

Possessing “the right stuff” does not mean harsh or competitive. The company vision is about friends. The office environment is warm and relaxed – casual attire and social events. Because we are friends, we take breaks and generously support each other. We encourage people to bring their resourcefulness, minds AND hearts to work with them.

How diverse is the team?

Demographics at GL Solutions closely mirror the general population of Kalispell. The male/female ratio is approximately even. The average age of employees is 41.5 years old, slightly tipping to younger employees. Employee backgrounds vary widely from fifth-generation Montanans to those who relocated from Bend, Oregon when the company moved in 2020. Educational backgrounds and experience vary widely.

GL Solutions does not track or consider age, race, gender or religion when making employment decisions.

What advice would you give to someone just starting out?

When you first start, there can be a lot to learn. Lots of internal processes, domain knowledge and technical expertise. You only live once. Take GLS as a rare opportunity to push yourself.  People here will believe in you and give you a chance. Show determination. Go above and beyond. Ask questions. Don’t treat this like a clock punching job. Seize the day!
JOIN OUR TEAM

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Current GL Solutions Job Openings

Business Analyst

Job Title: Business Analyst

Company: GL Solutions

Location: Kalispell, Montana

About GL Solutions:

GL Solutions, a leading regulatory licensing software vendor, specializes in delivering comprehensive solutions for regulatory agencies, government entities and other organizations. Our innovative software products streamline licensing and compliance processes, empowering our clients to effectively manage and regulate their operations. We deliver exceptional value through cutting-edge technology and outstanding customer service.

Position Overview:

We are actively seeking a Business Analyst with a drive to succeed to join the dynamic team at GL Solutions. As a Business Analyst, you will play a pivotal role in translating client needs into screens, reports and functionality specifications.

Key Responsibilities:

  • Gather information.
  • Diagram complex office procedures.
  • Translate client needs into screens, reports and functionality specifications.

Qualifications:

  • Team player, strong commitment towards team success
  • Goal oriented and objective driven
  • History of high-quality work with supporting references
  • Ability to learn technical challenges and solve problems
  • Strong verbal and written communication skills

Based on objective performance measures evaluated monthly, you earn according to three tiers: Tier 1 offers a competitive $26 per hour, Tier 2 elevates your earnings to $32 per hour, and Tier 3 rewards top performers with an impressive $39 per hour. This tiered system ensures that your dedication and results are directly reflected in your compensation, empowering you to reach new heights in your career. Also, earn 20 days of PTO, a 6% 401(k) match and health insurance package.  View additional information about GL Solutions at: glsolutions.com.

How to Apply:

If you are a dedicated and experienced Business Analyst eager to take on a challenging role with a cutting-edge regulatory licensing software solutions provider, we encourage you to apply.

GL Solutions is committed to equal opportunity employment and welcomes candidates from diverse backgrounds to apply.

Apply now to join our team. Applying requires that you create an account.

Client Engagement Director

Job Title: Client Engagement Director

Company: GL Solutions

Location: Kalispell, Montana, fulltime, on-site only

About GL Solutions:

GL Solutions, a leading regulatory licensing software vendor, specializes in delivering comprehensive solutions for regulatory agencies, government entities and other organizations. Our innovative software products streamline licensing and compliance processes, empowering our clients to effectively manage and regulate their operations. We deliver exceptional value through cutting-edge technology and outstanding customer service.

Position Overview:

The Client Engagement Director is responsible for overseeing client relationships, ensuring strategic alignment, and managing a high-performing engagement team. This position plays a critical role in client retention, satisfaction, and expansion, driving agency transformation efforts while delivering exceptional service

Key Responsibilities:

  • Client Relationship and Engagement
    • Empower and support Agency Partners and Project Managers in serving as trusted client advisors.
    • Train the Client Engagement team to align client goals with company solutions.
    • Ensure professionalism and quality in all client-facing interactions.
  • Strategic Agency Management
    • Develop and execute agency transformation plans to drive growth and retention.
    • Identify opportunities for new services based on client needs.
    • Collaborate with Sales and other teams to support contract renewals and expansions.
  • Project Oversight & Delivery
    • Ensure successful execution and delivery of client projects.
    • Proactively manage risks and performance metrics for ongoing engagements.
  • Client Advocacy & Internal Collaboration
    • Serve as the voice of the client within internal teams, advocating for service enhancements.
    • Lead efforts to proactively resolve client concerns and risks.
    • Drive improvements to internal processes and policies to support client success.
  • Data, Reporting & Continuous Improvement
    • Utilize performance dashboards to track and analyze team metrics.
    • Develop best practice documentation and mentor junior team members.
    • Contribute to process enhancements that improve engagement effectiveness

Qualifications:

  • 7+ years of experience in client-facing roles such as Account Management, Customer Success, Consulting, preferably in technology or government industries.
  • 3+ years of experience in a senior or leadership role.
  • Proven experience in project or account management with enterprise-level clients in a tech or SaaS environment.
  • Track record of managing and growing strategic accounts or partnerships.
  • Strong interpersonal and relationship building skills, able to foster long-term partnerships with clients.
  • Capable of managing complex engagements across multiple teams, with strong time and resource management skills.

Compensation:

  • Earn$140,400/year DOQ, 20 days of PTO, a 6% 401(k) match and health insurance package.  View additional information about GL Solutions at: glsolutions.com

How to Apply:

If you are a dedicated and experienced Client Engagement Director eager to take on a challenging role with a cutting-edge regulatory licensing software solutions provider, we encourage you to apply.  GL Solutions is committed to equal opportunity employment and welcomes candidates from diverse backgrounds to apply.

Apply now to join our team. Applying requires that you create an account.

Quality Assurance Specialist

Job Title: Quality Assurance Specialist

Company: GL Solutions 

Location: Kalispell, Montana 

About GL Solutions

GL Solutions, a leading regulatory licensing software vendor, specializes in delivering comprehensive solutions for regulatory agencies, government entities and other organizations. Our innovative software products streamline licensing and compliance processes, empowering our clients to effectively manage and regulate their operations. We deliver exceptional value through cutting-edge technology and outstanding customer service. 

Position Overview

As a  Quality Assurance Specialist at GL Solutions you ensure the highest quality software for our clients.

Key Responsibilities: 

  • Confirm software functionality performs to detailed specifications.
  • Perform unit and system testing activities.
  • Collaborate with other teams to meet objectives.

Qualifications: 

  • A logical mind
  • Attention to detail
  • Effective communication skills
  • A desire to have fun at work

Based on objective performance measures evaluated monthly, you earn according to three tiers; Tier 1 offers a competitive $25 per hour. Tier 2 elevates your earnings to $27 per hour. And Tier 3 rewards top performers with an impressive $29 per hour. In addition, receive 20 days of PTO, a 6% 401(k) match and health insurance package.  View additional information about GL Solutions at: glsolutions.com. 

How to Apply: 

If you feel ready to take on a challenging role with cutting-edge regulatory licensing software solutions, we encourage you to apply!  

GL Solutions is committed to equal opportunity employment and welcomes candidates from diverse backgrounds to apply. 

Apply now to join our team. Applying requires that you create an account.

Software/Development Team Manager

Job Title: Software/Development Team Manager

Company: GL Solutions

Location: Kalispell, Montana

About GL Solutions: 

GL Solutions, a leading regulatory licensing software vendor, specializes in delivering comprehensive solutions for regulatory agencies, government entities and other organizations. Our innovative software products streamline licensing and compliance processes, empowering our clients to effectively manage and regulate their operations. We deliver exceptional value through cutting-edge technology and outstanding customer service.

Position Overview: 

Do you love helping people learn and grow? Do you have experience writing SQL? We have an exciting opportunity for you to join our management team. GL Solutions, a dynamic and innovative company, is looking for a talented individual to join us as a developer/team manager.

Key Responsibilities:

  • Manage a team of four to five SQL developers.
  • Develop and execute daily, weekly and monthly plans.
  • Develop staff skillsets.
  • Ensure effective workflow management and staff workload distribution.
  • Communicate effectively with team members and other stakeholders.
  • Lead and motivate the team to achieve set goals and objectives.
  • Resolve conflicts and make informed decisions.
  • Train and develop team members to enhance their skills and performance.
  • Adapt to changing situations and work under pressure.

Qualifications:

  • Strong understanding of management principles and problem-solving techniques
  • Proficiency in workflow management and staff workload management
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Leadership skills with the ability to guide and motivate a team
  • Conflict resolution and decision-making skills
  • Ability to analyze data and make informed decisions
  • Capability to train and develop team members
  • Adaptability to changing situations and ability to work under pressure
  • Knowledge of business analysis methodologies and tools
  • Ability to translate business requirements into technical specifications
  • Experience with writing T-SQL
  • Ability to collaborate with cross-functional teams
  • Desire to have fun at work
  • Able and willing to execute agency security requirement documents including providing fingerprints, PII such as DOB, SSN, and submit to a thorough background check

Earn an average of $95,000/year DOQ, 20 days of PTO, a 6% 401(k) match and health insurance package.  View additional information about GL Solutions at: glsolutions.com.

How to Apply:

If you are ready to take your career to the next level and eager to take on a challenging role with a cutting-edge regulatory licensing software solutions provider, we encourage you to apply.  

GL Solutions is committed to equal opportunity employment and welcomes candidates from diverse backgrounds to apply.

Please select Development Team Manager when applying for this position.

Apply now to join our team. Applying requires that you create an account.

JOIN OUR TEAM

Apply now to join our team. Applying requires that you create a login.

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