client newsletter Archives

New form to streamline web-page review

by zoomenhance | Nov 4, 2019 | News, Newsletter, Specialized Solutions

GL Solutions has created a new form to help guide clients who are reviewing multiple web pages. Clients will receive a packet containing the web pages for which feedback is needed. In addition, clients will receive a Website Package Design Approval Review Form, which...

Functionality allows users to reassign work temporarily to colleagues

by zoomenhance | Oct 25, 2019 | Newsletter, Specialized Solutions

A GL Solutions client wanted functionality that would allow agency officials to temporarily reassign work from one staff member to another. Such functionality would come in handy when a staff member took an extended leave. In such cases, his or her work could be...

Business Intelligence included

by zoomenhance | Oct 17, 2019 | Newsletter, Specialized Solutions

All client service plans now include Business Intelligence, a powerful tool that allows agencies to create licensing and enforcement dashboards and see statistical reports with drill-through data. Business Intelligence in GL Suite provides rich visualizations of data,...

Finding the right fix for a client’s problem

by zoomenhance | Oct 10, 2019 | Industry Expertise, News, Newsletter

A GL Solutions client was having a problem. In some scenarios, agency staff added too many holds to certain records, causing items to be deleted. The agency asked whether it would be possible to create a management tool to review items that are deleted in this way....

Mobile inspection forms boost efficiency

by zoomenhance | Oct 4, 2019 | News, Newsletter, Specialized Solutions

GL Solutions has worked with clients to improve the efficiency of staffers who use GL Suite on mobile devices. Consider the case of an agency responsible for about 1,400 regulations. GL Solutions worked with the agency to produce a simple and efficient method to...

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