by Renee Moseley | Apr 18, 2023 | Industry Expertise, Licensing and Permitting, Modernization, News
State CIOs on the Challenges of Modernization State tech officials cite the challenges of improving digital services, from outdated processes to organizational obstacles, in interviews with Statescoop on April 4. Connecticut CIO Mark Raymond, for example, explained...
by Marketing | Feb 28, 2023 | Blog, Industry Expertise
What does a model agency look like? A model agency harnesses their experience and talents to continuously improve. Their system gathers data, provides insights and measures performance improvements—automatically. A model agency reviews reports of these measures on a...
by Marketing | Sep 7, 2022 | Blog, Industry Expertise
What motivates regulatory leaders to improve their agency? And what does the ultimate agency look like? Learn why leaders choose to transform their agency, as well as the resources they use on their journey towards a model agency. Tip: Take our quick Optimal Agency...