Identify System Requirements

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We help agencies understand how software can help, beginning with requirements identification and gathering.
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Rely on Best Practices

Thousands of agency interviews over more than 20 years have produced hundreds of processes and best practices.
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Find Performance Gaps

Reduce staff time devoted to answering calls and processing licenses by enabling the public to file online.
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Guide Employees

Built-in dashboards inform your staff about backlogs, overdue cases, staff productivity, call volume and more.
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Drive Agency Efficiency

Powerful insights combined with help from government experts allow your agency to get more done with less work.
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Get Started Now

Avoid lengthy and expensive efforts to define project goals and software needs. Using years of experience with other agencies, GL Solutions helps you to identify your goals. Our installation and support model allows your system to improve continuously without additional charges.

Rely on Best Practices

Our workflow experts research how your agency operates and recommend solutions to increase efficiency and reduce mistakes. After working with governments for more than 20 years, we can offer suggestions about the best ways to do virtually anything.

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Designed for You

Every agency is unique. GL Suite is a platform that allows infinite configurability: interfaces, security, screens, fields, photos, you name it. You will receive a system that meets your needs without having to spend years documenting requirements.

Find Performance Gaps

What percentage of license renewals occur online? How much time do your staff spend on renewals and claims? Why do people call your agency? GL Suite provides dashboards and alerts that answer these questions and show trends over time.

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Drive Agency Efficiency

How do you know a new software system will answer the never-ending call for more efficiency?  GL Solutions knows that renewals should take less than five minutes to enter.  We know cases need action at least every week.  Our goal is to design and deliver software that pays for itself in savings. GL Suite users can order and track system improvements that allow them to meet today’s goals and prepare for tomorrow’s.

Projected time savings reflect typical business process efficiency gains combined with assumed pace of system improvement related to support plan level.