If anyone deserves labor-saving technology, it’s licensing specialists with child-services agencies. There are so many demands on their time they often struggle to keep up with work. But if they make a mistake, a child could be placed in a dangerous foster home or behavioral health facility.

The sheer volume of work is one problem. Another is the complexity of the tasks specialists perform regularly. And then there’s the difficulty of teaching new employees how to manage investigations, process corrective action plans and so on.

Wouldn’t it be great if your agency’s regulatory software featured built-in guides that walked staff through complicated processes?

Well, the GL Suite application does just that. We call them Process Guides.

For every process the software manages, GL Suite features an interactive guide that provides step-by-step instructions.

Every step corresponds to an action needed to compete the process. Some steps require manual interactions (enter inspection information, for example) and others feature automated actions (the system will display all scheduled inspections).

Because the system highlights the current step, staff can track their progress easily.

Business processes can be completed without using Process Guides. But they’re invaluable for new and developing staff and useful for experienced staff who want to confirm their steps.

Learn more about Process Guides in GL Suite

To learn more about process guides, GL Solutions and the GL Suite application, visit our website, email us at hello@glsolutions.com, request a demo or call at 971.337.2659.  

Run, Grow and Adapt

GL Solutions helps governments run, grow and adapt. To learn more, explore our website, call us at (971) 337-2659 or email us at hello@glsolutions.com.

It’s time to bring licensing and permitting into the 21st century. We guide you in modernizing your regulatory agency with automated digital licensing and permitting solutions tailored to your unique needs.

Protect the public and regulate properly by streamlining and integrating your agency’s tracing, background check, and weapons permitting functions.

Fully automate your claims management process. Our configurable case management application adapts to your unique needs and workflows.

Protect the lives of children by streamlining and automating your agency’s regulatory functions. Our highly configurable childcare licensing application adapts to your unique needs and workflows.

A revolutionary approach to true agency modernization, our Agency Transformation service is the next step in the evolution of GL Suite— for current and new customers alike

Learn how GL Solutions guides you from your current operational state to a digitally transformed future.

Tips for Successful IT Project Management

Tips for Successful IT Project Management

Chief Technology Officer for the Arizona Medical Board Pushpa Gregory shares tips for successful project management in an interview with GL Solutions. GL: Do you have any tips or tricks to support successful IT projects? Pushpa Gregory: Select the right people to be...

GL Solutions relies on our experienced, knowledgeable employees to achieve our mission to help governments run, grow and adapt. But we couldn’t do everything we do without valued industry partnerships.

Want to stay up to date?

Join our mailing list to receive the latest news and solutions for regulatory agencies.

You have Successfully Subscribed!