Keep Your System and Data Safe

Disaster recovery planning

Prepare for Disaster

Protect your data and your agency’s reputation through disaster-recovery planning and secure hosting.
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Avoid system failure

Avoid System Failure

Avoid outages that reduce your productivity with ironclad hosting and proactive event notifications.
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keep software current

Keep Software Current

Serve your public and safeguard your data with the latest software built and maintained by regulatory experts.
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secure sensitive information

Secure Sensitive Information

Keep PII and other sensitive information safe with software and secure hosting that limit access and eliminate common vulnerabilities.
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Meet security standards

Meet Compliance Standards

Ensure that your vendor and hosting location meet the security standards your state requires.
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Disaster recovery planning

Prepare for Disaster

To help agencies prepare for the worst, GL Solutions offers a comprehensive disaster recovery service that provides redundancy of systems and data, automated backups, geographically diverse hosting, data export on request for client backups and automated site monitoring. Our support plans include hosting at a Tier III certified center using state-of-the art equipment replaced on a two-year cycle to ensure speed and reliability.

Avoid System Failure

On average, GL Solutions’ hosted clients experience uptime availability exceeding 99.9 percent, allowing virtually uninterrupted access to network and application resources. Meanwhile, the GL Suite application supports automatic notifications that alert users about any event that occurs in the system. All automatic processes configured by GL Solutions detect instances in which jobs fail to run and send failure notifications to appropriate staff.

Uptime availability

Keep Software Current

For more than 20 years, GL Solutions has developed enterprise software for regulatory agencies. We regularly enhance our browser-based application and apply patches to ensure it supports the latest technologies. Included at no cost with your support plan, GL Suite is automatically updated for you on a regular schedule without any interruption of your services. New features and capabilities are automatically updated within the core application, making them available for configuration within your agency’s system. GL Suite grows and evolves with your business needs and keeps pace with ever-changing technology and security updates.

Secure Sensitive Information

GL Suite eliminates opportunities for PII and other sensitive data to end up in the wrong hands by giving users secure, online access. For instance, rather than creating paper packets for board meetings or loading sensitive information onto laptops distributed to board members, the system can provide login-protected access to material stored online. Systems hosted at our secure facility enjoy additional protection, including controlled physical access and continuous camera monitoring.  GL Suite incorporates role-based security, keeping your data safe by providing appropriate access to data and fields of varying sensitivity. Your agency controls the ability of staff and other users to create, view, edit and delete particular data screens within the system.

secure sensitive information
Meet security standards

Meet Compliance Standards

Our Tier III-certified hosting center complies with leading IT security standards, including NIST, HIPPA and PCI-DSS. Physical access is controlled and monitored by the use secure cards, biometric scanners and continuous closed-circuit camera use. We provide annual confirmation that our payment processing interface meets national security standards. We also offer a security assessment that accommodates client requests for information about GL Solutions’ compliance with security standards for system components. GL Solutions is audited for SOC II Type 2 compliance.