Blog
What Does Modernization Really Mean for Regulatory Agencies?
COVID changed the expectations of how businesses—and regulatory agencies—serve their customers. Despite COVID, people still expected government to meet their needs, including the ability to renew or apply for a license. Regulatory agencies heard the call to modernize,...
Our Top Regulatory Stories of 2022
Regulatory leaders shared an interest in improving their agencies—from staying current on policy trends to eliminating paper at their agency. Discover the stories that gained the most attention from regulatory leaders in 2022. GL Solutions' most-read regulatory...
Security the Main Legacy Issue Facing States
Results of State Government Modernization Research A survey of state technology directors reveals that security ranks first on the list of legacy application issues facing states. Other top answers include software maintenance upgrades limited or unavailable, as well...
5 Agency Modernization Questions You Must Ask
Questions to Guide you in Transforming your Agency As an agency leader, ask yourself the following questions to guide your modernization efforts. Then use your answers to help pave the way towards the transformation of your agency. What is the purpose of your...
Tips for Retaining and Recruiting your Regulatory Workforce
Workforce issues continue to challenge state leaders, especially in the last few years. The recently released 2022 State CIO Survey, The People Imperative, from the National Association of Chief Information Officers (NASCIO) confirmed that ever-present issue. NASCIO...
3 Legislative Actions Affecting Your State Agencies
New state rules and regulations force your regulatory agency to constantly pivot—as you align your complex business processes with these legislative updates. Discover some of the latest legislative changes—and opportunities—confronting your agency. And learn how to...
5 Steps to Mature in Your Agency Communications
How well does your regulatory agency communicate—both externally with the public and internally with staff? Review the following five steps and see where your agency falls. Then learn how to level up your agency’s communications. Step 1: Communicate your vision In...
3 Regulatory Leaders Share Agency Optimization Strategies
We gathered the essential tips from three regulatory leaders to optimize your regulatory agency. Learn from Dennis Seavers, Executive Director of the North Carolina Board of Barber Examiners, Amy S. Westermann, Chief Counsel for the State Tax Commission of Missouri...
Why Modernization is Just the Start
The Difference Between Agency Transformation and Agency Modernization The American Rescue Plan Act provides funds and highlights the need to modernize regulatory software. And as a regulatory agency you strive to modernize the way you serve the public, as well as the...
State government application modernization under stress
2022 State CIO Application Modernization Report The National Association of State Chief Information Officers (NASCIO) conducted a study during 2022 on the topic of state government application modernization. The study included an online survey and individual...