Manage Enforcement Cases

Complaint intake

Streamline Complaint Intake

Reduce data entry required during intake while leveraging websites to reduce public complaint paperwork.
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Schedule investigations

Schedule Enforcement Investigations

Schedule, assign and track investigations according to your schedule and priorities while retaining all information.
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optimize case management

Optimize Case Management

Track and maintain all information and associate it with the relevant licensees. Keep on top of deadlines with automatic notifications.
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accurate enforcement case compliance

Ensure Accurate Compliance

Enforce regulations and protect the public by managing all relevant information and verifying all necessary actions.
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manage enforcement case appeals

Manage Appeals

Support the accurate and efficient resolution of appeals by integrating them into your agency’s board process.
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complaint intake

Streamline Complaint Intake

When complaints come in, your staff may spend a great deal of time recording names, dates, locations and other information. Data entry tools in GL Suite reduce intake-related work and speed up the process. Optimize your intake procedures by setting up websites that allow the public to report complaints online without requiring your staff to enter any data at all.

Schedule Enforcement Investigations

GL Suite allows your agency to launch investigations on a schedule dictated by your priorities and to assign cases to the appropriate investigators. The application tracks investigations to completion while saving all interviews, depositions, photos and other evidentiary information with the appropriate records in the system.

schedule enforcement invesigations

Optimize Case Management

Keep track of the many pieces of information created by enforcement actions over time, including repeated enforcement actions for the same licensee with our case management system. Because all enforcement information is stored with relevant records, you and your staff enjoy fingertip access whenever you need it. GL Suite ensures that enforcements and other actions occur on time and accurately by issuing due-date alerts and other notifications automatically, providing case-status reports and more.

Ensure Accurate Compliance

GL Suite helps your agency track the information and verify the actions needed to ensure regulatory compliance. Fines, suspensions, cease and desist orders and other actions must be applied and enforced. Aliases must be tracked accurately. The application allows you to do all of this and more, helping your agency meet its obligation to protect the public.

accurate enforcement case compliance
manage enforcement case appeals

Manage Appeals

Your case management system must manage the appeal of suspensions, fines and other enforcement actions. GL Suite tracks appeals and integrates them into your board meeting process, providing accurate and up-to-date information for your board to review and supporting efficient adjudication.