State agencies that regulate child care, foster care and related services have one overriding responsibility: Keep vulnerable people safe. For that reason, people who work for service providers must undergo background checks. But compliance can be difficult to ensure, and failure can place vulnerable people in danger.

Take Kansas’ foster care system. A July 2020 federal audit of group homes reported that 29 of the 31 facilities visited either didn’t comply with background check requirements or couldn’t document that they had.

This result is alarming, but not unusual. In many states, the audit noted, “the majority of child care providers had instances of potentially hazardous conditions and noncompliance with State health and safety requirements, including employee background record check requirements.”

Background check requirements even trip up agencies when hiring their own staff. In 2019, the Hawaii Department of Human Services’ Child Welfare Services division hired a convicted murderer to serve in a role that gave him direct contact with foster children. Hawaii did conduct a background check on Justin Boulay, who strangled an ex-girlfriend 23 years ago in Illinois. But the check went back only 10 years and involved local databases, according  to Hawaii News Now.

GL Solutions can help agencies manage background checks efficiently, reducing data entry while ensuring that providers comply with state and federal requirements. Our configurable GL Suite application is designed to serve the unique needs of each agency. It can automate your agency’s workflow and increase efficiency whether you process paper fingerprint cards or electronic fingerprint scans. For agencies with the proper authorization, instant criminal background checks can be run from the GL Suite application itself.

Using online portals, the providers you license can request background checks for employees and submit payment. The backend GL Suite system will manage workflow, send electronic notifications and retain information for compliance purposes. It can interface easily with third-party service providers such as Fieldprint.  The system also can manage the appeals process following an adverse background check.

To learn more about GL Solutions and the GL Suite application, visit our website, email us at, request a demo or call at 971.337.2659.  

Run, Grow and Adapt

GL Solutions helps governments run, grow and adapt. To learn more, explore our website, call us at (971) 337-2659 or email us at

It’s time to bring licensing and permitting into the 21st century. We guide you in modernizing your regulatory agency with automated digital licensing and permitting solutions tailored to your unique needs.

Protect the public and regulate properly by streamlining and integrating your agency’s tracing, background check, and weapons permitting functions.

Fully automate your claims management process. Our configurable case management application adapts to your unique needs and workflows.

Protect the lives of children by streamlining and automating your agency’s regulatory functions. Our highly configurable childcare licensing application adapts to your unique needs and workflows.

A revolutionary approach to true agency modernization, our Agency Transformation service is the next step in the evolution of GL Suite— for current and new customers alike

Learn how GL Solutions guides you from your current operational state to a digitally transformed future.

Tips for Successful IT Project Management

Tips for Successful IT Project Management

Chief Technology Officer for the Arizona Medical Board Pushpa Gregory shares tips for successful project management in an interview with GL Solutions. GL: Do you have any tips or tricks to support successful IT projects? Pushpa Gregory: Select the right people to be...

GL Solutions relies on our experienced, knowledgeable employees to achieve our mission to help governments run, grow and adapt. But we couldn’t do everything we do without valued industry partnerships.

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