July 13, 2021

Communicate Easily, Securely with Licensees through Web Portals

Web portals

Licensing specialists who work for agencies that regulate child care, foster care and related services communicate frequently with licensees. They communicate during the application process, which can take months. They communicate during renewal periods. They also communicate when compliance problems arise. The communication volume is so great that keeping track of messages can become extremely difficult and time-consuming.

GL Solutions designs regulatory systems that make it as easy as possible for agency professionals to do their jobs. Our software automates licensing, renewals, investigations, enforcement and other key business processes. And, yes, it manages communication as well, providing efficiency while maintaining the security of sensitive information.

How does it work?

Applicants and licensees can communicate with your agency through the same Web portal they use to apply for licensure and renew. For instance:

Agency specialists can communicate with applicants through the Web portal about the status of their applications, asking for additional clarity or documentation to support the licensing process. Specialists also can communicate with services providers seeking service modifications and other changes to their existing licenses.

Following inspections, specialists can use the Web portal to communicate with licensees about deficiencies. Specialists can provide prompt feedback on corrective action plans, and the plans themselves can be submitted through the Web portal.

The Web portal allows licensees to communicate securely with agency professionals. Messages shared within the GL Suite system are encrypted, which allows for the secure sharing of sensitive information.

Messages sent by licensees through the Web portal appear in the dashboards of licensing specialists using the back-end GL Suite system. The messages can be organized like any other piece of work.

Learn more

To learn more about GL Solutions and the GL Suite application, visit our website, email us at hello@glsolutions.com, request a demo or call at 971.337.2659.  

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