by Marketing | Jan 4, 2023 | Industry Expertise, Licensing and Permitting, News, Specialized Solutions
Share the top priorities for your regulatory agency for 2023. Take our quick two-question survey. Thank you for your input! Create your own user feedback...
by Marketing | Jun 17, 2022 | Blog, Implementation, Licensing and Permitting, Modernization, Specialized Solutions
Q: We receive a lot of calls from users who forget their credentials/security answers to our websites. What can we do to better support them? A: Many regulatory agencies handle a high volume of calls—with a significant portion of those calls involving login issues....
by Marketing | Jan 21, 2022 | Implementation, Modernization, Specialized Solutions, Webinars
COVID forced government agencies to make changes, including offering additional self-service options. Self-service websites save your agency time and effort by giving those that your agency serves convenient options for: licensee look up, online renewals and online...
by Marketing | Jan 18, 2022 | Blog, Case Management, Licensing and Permitting, Specialized Solutions
On Oct. 12, 2019, the upper floors of the Hard Rock Hotel project in New Orleans collapsed, killing three construction workers. The subsequent investigation focused on the performance of the city’s Safety & Permits Department. Among the problems: At least two...
by Marketing | Dec 15, 2021 | Blog, Specialized Solutions
Licensing software increases efficiency by automating common tasks. Take batch processing, for example. Modern software can manage activities that must be repeated for hundreds, even thousands, of licensees. Examples of batch processing include: Renewals: Whatever...
by Marketing | Nov 29, 2021 | Blog, Specialized Solutions
Perhaps no component of a professional licensing system saves more staff time – and eliminates more headaches – than self-service websites. With websites, your agency can eliminate paper applications, renewals, change-of-address forms and other items that require...
